220,825 Customer Care Jobs

“I like it here, you can always leave if you want to.”

Pros:  “Fun environment, friendly people, new technology, not a lot of micromanagement, "breaks" are allowed whenever as long as calls are not holding, always trying to better the…”

Cons:  “I don't think there is a lot of recognition for the non sales agents. If you are not senior management, no one knows who you are or what you do. The medical plan is…” – Full Review

“na”

Pros:  “Lots of growth opportunity given client base and sales strategy”

Cons:  “Need to formalize processes and integrated systems” – Full Review

“There are better opportunities and benefits to be found elsewhere”

Pros:  “Decent pay for performance. The people I worked with were great.”

Cons:  “The best reasons left the building when Hellman & Friedman sold Abacus (where I worked) to Epsilon. Health benefits went downhill, Epsilon made us essentially…” – Full Review

“highly engaging employer, i left around time of CEO change so not sure how that has changed culture”

Pros:  “Innovative Aggressive pursuit of growth Very strong operational rigor Conceptually place very high value on employees Incredible focus on developing leaders”

Cons:  “Some signficant blind spots in key VP and GM (division head) positions A few selected 'tunnel vision' areas where new market ventures are held too long before…” – Full Review

“good learning experience”

Pros:  “smart dedicated people who like working at the firm”

Cons:  “bureaucratic and slow moving at times” – Full Review

“It was a great company in good times.”

Pros:  “Opportunity, challenge, caliber of workforce”

Cons:  “new management, new values not those of Cemex global” – Full Review

“Valuable work experience”

Pros:  “Knowledge and growth in career”

Cons:  “Hard to work with HR on immigration issues” – Full Review

“Good place to gain some experience.”

Pros:  “Good place to gain experience in your career journey Well recognized brand to have on your resume”

Cons:  “Passive / Aggressive behavior To advance at higher levels (Sr. Manager and above), it's not what you know or your results; it's who you know. Senior Leadership…” – Full Review

“good”

Pros:  “good environment and good Mangement team to work for”

Cons:  “To big and lot of acquisitions make the employment uncertain” – Full Review