79,310 Customer Care Professional Jobs

“Good”

Pros:  “Great place to work with excellent benefits”

Cons:  “Constant shift bid changes every 3 months. Also hard to move up with the company; several jobs open up and Bright House normally hire external for better…” – Full Review

“My experience was not that good , not that bad”

Pros:  “Was able to learn something new in a different work culture as an intern as my team was very helpful.”

Cons:  “Lack of team work although now situation is improving and lack of transmission of data from one department to other” – Full Review

“The worst exp. ever. If you are no Spanish they will keep you on the phones.”

Pros:  “Hours were ok weekends off”

Cons:  “Management was a jokke, and they only promoted spanish people.” – Full Review

“Good Job”

Pros:  “Good pay, good benefits, lots of time off.”

Cons:  “Uncaring management. Not a lot of thought for the customer in my position. If you really care for people it is an awful job” – Full Review

“Money grabbing”

Pros:  “The pay is good and the people who work there are mostly nice however it is call centre based so employees lack empathy”

Cons:  “Their terms and conditions are misleading” – Full Review

“United Health Care improving”

Pros:  “Great working environment, caring and active community. The Paid Time Off policy is very flexible. There is also a factor in which an extra week of PTO can be borrowed if…”

Cons:  “Management is overworked, all departments are short staff. Corporate doesn't have a clue most of the time in their decision making. Departments do not share…” – Full Review

“Excellence is recognized and rewarded”

Pros:  “Benefits, opportunities for advancement, competitive salary, security”

Cons:  “Highly competitive industry, work is strenuous and stressful by necessity.” – Full Review