“Great potential.”

Pros:  “There is great potential if you find the right areas and departments that will interest you. I think the benefits are great and there is a good work life balance and the…”

Cons:  “The company has implemented various business practices for improvements. However, they need to make sure they are implemented correctly and effectively.” – Full Review

“Not for me but others seem to love it there.”

Pros:  “The salary was fair...the average ranges from 12.00-15.00 depending on your experience. Good cafeteria. vacation hours (about 280) are given to you almost immediately…”

Cons:  “For me it was the repetition of the same call all day that grinded me down. Also the constant surveillance, they have very advanced tracking systems for their…” – Full Review

“Only if you're desperate!”

Pros:  “best reason is some of the people I work with, including the team leaders.”

Cons:  “Everything else......lousy benefits, NO breaks, upper management seems to consider us barely human, t 50% of the reps aren't paid any of their commission as…” – Full Review

“I wouldn't want to stay too long if I had to, IT sweatshop.”

Pros:  “They are always hiring and they hire just about anyone.”

Cons:  “The work environment is extremely stressful. The metric they use is totally unrealistic, you have only 5minutes to authenticate the caller, express empathy and…” – Full Review

“Good but little room for advancement for current employees”

Pros:  “Great Benefits Employees treated very well with dignity and respect Fun environment Customer & Employee friendly focus”

Cons:  “Hard to move up within company. Too many levels of bureaucracy. Very political environment. No one can make a decision at the senior level. Promote mostly…” – Full Review

“Great potential.”

Pros:  “There is great potential if you find the right areas and departments that will interest you. I think the benefits are great and there is a good work life balance and the…”

Cons:  “The company has implemented various business practices for improvements. However, they need to make sure they are implemented correctly and effectively.” – Full Review

“Not for me but others seem to love it there.”

Pros:  “The salary was fair...the average ranges from 12.00-15.00 depending on your experience. Good cafeteria. vacation hours (about 280) are given to you almost immediately…”

Cons:  “For me it was the repetition of the same call all day that grinded me down. Also the constant surveillance, they have very advanced tracking systems for their…” – Full Review

“no work life balance”

Pros:  “Advancement opportunities if you work hard and stand out. You get generous amount of time off, but have fun trying to use it.”

Cons:  “No work life balance at all. They are "no excuses" according to management for anything. They will draw on her blood to please the client with no help and heavy…” – Full Review