48,180 Customer Service Agent Jobs

“Family atmosphere with good people”

Pros:  “Great benefits in a family atmosphere. Strong commitment to employees. Good communication between management and staff. Good opportunities for advancement within the company.”

Cons:  “Sometimes the family atmosphere goes too far. Incompetence is tolerated for way too long. Strong leader phase. Some offices not progressive in terms of women in the…” – Full Review

“Being a miniority in Nogales this company made me feel welcomed and assited me in a culture I did not know.”

Pros:  “The programs I worked was very interesting. They were either growing with added changes and new programs were being added. So there was always new learning experience…”

Cons:  “The health insurance was not what I wanted as a insurance. After the buy out of ICT we turn into Sykes. Sykes then proceded to move all program slowly, the…” – Full Review

“Good”

Pros:  “good benefits, tuition reimbursement, flexible hours”

Cons:  “applying online is useless if you don't know someone on the inside - no way up downsizing at this moment” – Full Review

“Challanging yet rewarding”

Pros:  “Great people to work with. Good team dynamics within departments.”

Cons:  “Dynamics between departments is not great. Pay is on scale but good benefits are lacking. No 401K match.” – Full Review

“Unappreciated”

Pros:  “It's good experience for someone fresh out of high school.”

Cons:  “Pay is in no way near competitive with other companies in the same work field.” – Full Review