8,473 Customer Service Associate II Jobs

“Good experience”

Pros:  “You are allowed to meet and help such a wide range of people everyday.”

Cons:  “May work some 10 hour shifts Hours always vary” – Full Review

“Decent place to work, lot of responsibility”

Pros:  “Strong company, decent pay, can apply for many jobs if in Cleveland or PA area, OK benefits”

Cons:  “too many goals, had to manage incompetent, underpaid tellers, constantly short staffed, worked 6 days a week, hard to move up outside of the branches to any other…” – Full Review

“It was a good place to intern”

Pros:  “The managers were very nice in training”

Cons:  “I was an unpaid intern” – Full Review

“Convergys is a good place to start a career”

Pros:  “Convergys will hire with little or no experience for some positions. Paid training. Benefits: Health, Vision, Dental, Tuition Reimbursement, 401K Professional call center…”

Cons:  “Call center is a call center. On the phone all day. Sitting all day.” – Full Review

“Work hard and get rewarded”

Pros:  “PNC is a great place to learn and grow. They do a great job helping you succeed, and giving you most of the tools need to drive business for you branch.”

Cons:  “PNC is starting to grow and i'm starting to see a big shift in numbers driving the goals rather than relationships. In one year I have felt more and more like the…” – Full Review

“FIS”

Pros:  “Good people in a small work environment.”

Cons:  “Promotions and rate of pay increases” – Full Review

“Good experience”

Pros:  “You are allowed to meet and help such a wide range of people everyday.”

Cons:  “May work some 10 hour shifts Hours always vary” – Full Review