27 Customer Service Representative III/Tech Support Jobs

“A great company to work for with many great employees”

Pros:  “Great coworkers and good leadership with great opportunities. A very deverse company that maintains a central focus - Take care of the employees who will take care of the…”

Cons:  “Too many layers of management bureaucracy that sometimes slows needed expedient actions. Need more centralized control with more decentralized management actions.” – Full Review

“So far, very micromanaged”

Pros:  “Very busy and enjoy what I do”

Cons:  “Some of the supervisors do not treat staff with respect. Supervisors are not given the authority to do their job without checking with higher up even on simple…” – Full Review

“Working at ATT”

Pros:  “ATT provides great pay and benefits”

Cons:  “Horrible transition training from one job to another. Lack of job skills training” – Full Review

“Amazing place to work”

Pros:  “The company is employee friendly and innovation driven. There is a flat hierarchy and the atmosphere is one of co-operation to bring out the best in each other.”

Cons:  “There should be better care taken to face difficult times like the economic crisis” – Full Review

“HP was not so bad, if you like to have your pay cut so management can make bonuses.”

Pros:  “Our staff supported each other contstantly. When one rep discovered a solutution to a common problem, it was shared throughout the team. Knowledge sharing occured at the…”

Cons:  “After the merger between Bellsouth and at&t, we could see changes was coming. It was one and a half years later, but management finally put something out in puplic…” – Full Review

“My experience has been generally satisfactory”

Pros:  “Benefits and work-life balance is great. The safety culture is an industry benchmark.”

Cons:  “People Treatment Politics Slow pace of change” – Full Review

“Great Company”

Pros:  “Managment looks after their employees”

Cons:  “Can be repetitive/boring Takes a long time to move up” – Full Review

“Great place to work”

Pros:  “- Great pay - minimal mgmt watching over you (sorta) - fun job”

Cons:  “- over all company still stuck in "Were the phone company we dont have to care" mindset. - union labor force was nice but seemed to highly encourage the above…” – Full Review