300,853 Customer Service Team Manager Jobs

“Sykes, the good, bad, and Ugly.”

Pros:  “Great opportunities for advancement, Excellent training, good knowledge sharing, great people, decent pay, and excellent recognition. Not to busy. Fair and balanced…”

Cons:  “Lower pay compared to competitors, constant changes, violatile market. Unqualified employees. Angry customers.” – Full Review

“I feel I am compensated more than fairly for the work I do.”

Pros:  “Benefits, Well known company, Flexibilty”

Cons:  “Reputation and Customer Dissatisfaction, Negative Media Attention” – Full Review

“Best company I've ever worked for”

Pros:  “High starting pay, nice people, ethical, laid back atmosphere, fantastic products, 20% discount on merchandise, easy/fun work that doesn't stress you out and pays great…”

Cons:  “It's not easy getting a full-time position. I wish they would give us more hours and more flexibility with shifts.” – Full Review

“Great place to work, unless you're on the Bank side.”

Pros:  “The benefits are great and the culture is very laid back.”

Cons:  “If you work on the bank side, the technology sucks, and other departments unnecessarily tend to transfer calls to us when they have the resources to handle the call…” – Full Review

“Good”

Pros:  “Good pay. Friendly people. Knowledge of upcoming technologies. Decent retirement plan. Good career advancement opportunity. Mileage reimbursement. Very good coffee.”

Cons:  “Fast paced. Stressful at times. Gotta hear many customer complaints and sometimes not able to help immediately.a a a” – Full Review

“okay place too work”

Pros:  “pay is decent, employees are cool.”

Cons:  “poor training and benefits are not great” – Full Review