9,700 Customer Support/Help Desk Jobs

“Overally, I liked it!”

Pros:  “Reputation helps to find the next job, good resources in terms of academia, friendly environment, I had a great boss”

Cons:  “old management style, very-low interaction (social meeting) between employees and top managers” – Full Review

“Growing, family-friendly business with down to earth management.”

Pros:  “Growing company Family Friendly Strong sense of ownership by employees and management in the success of customers and the company. Willingness to use mistakes as learning…”

Cons:  “Lack of feedback - positive or negative - from managers and executives. Sometimes lack clear understanding of duties or definition of success in position.” – Full Review

“Great environment, all Asian office”

Pros:  “Friendly team. Great Human Resources. Medium sized company. A lot of opportunity for growth and advancement. Make quality products. A lot of outside company sponsored events.”

Cons:  “PMI Shanghai is an all Asian office. It is a totally different culture over there. Many teams you work on projects by yourself.” – Full Review

“Enjoyable employer with significant opportunity for advancement.”

Pros:  “Open schedules, supportive senior management and tremendous work life balance.”

Cons:  “Salaries can stagnate over time” – Full Review

“Room for Improvement”

Pros:  “Management is very lenient on allowing time off to address personal issues. Very receptive to compromising with employees to take care of their personal needs.”

Cons:  “Very minimal advancement opportunities. Lack of diversity at the senior management/executive level of the organization. Middle management afraid to ask questions…” – Full Review