3,123 Customer solutions jobs in Dublin, Dublin

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    The top companies hiring now for customer solutions jobs in Dublin, Dublin are Wesco, 4G Clinical, LLC, Global Payments, American Airlines, Bank of Ireland, Google, Carpetright, Allianz Worldwide care, Diageo, Tuath Housing Association

    Wesco

    3.7

    Representative - Customer Service

    Dublin

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

    Responsibilities:

    • Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
    • Process payments for cash account customers.
    • Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
    • Back-up support to sales counter with walk in and telephone inquiries.

    Qualifications:

    • High School Degree or Equivalent required
    • Associates’ Degree (U.S.)/College Diploma (Canada) preferred
    • 2-4 years of relevant experience
    • Solid interpersonal skills that allow one to work effectively in a diverse working environment
    • Able to effectively communicate both verbally and in writing
    • Able to work well under pressure
    • Strong attention to detail
    • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
    • Computer literate, including effective working skills of MS Word, Excel, and e-mail

    Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

    Company overview

    Size
    10000+ Employees
    Founded
    1922
    Type
    Company - Public
    Industry
    Wholesale
    Sector
    Retail & Wholesale
    Revenue
    $10+ billion (USD)

    Wesco ratings

    3.7
    • 67 %
      Recommend to a friend
    • 72 %
      Approve of CEO
    • CEO John J. Engel
      John J. Engel
      412 Ratings
    • Career Opportunities
    • Comp & Benefits
    • Culture & Values
    • Senior Management
    • Work/Life Balance

    Wesco reviews by customer service representative

    Pros
    • "great pay, will learn many things, able to move up" (in 3 reviews)
    • "Friendly environment, rather laid back, good PTO and benefits." (in 3 reviews)
    • "Colleagues are hard workers and able to learn from long tenured employees" (in 2 reviews)
    • "Company Culture is good." (in 2 reviews)
    • "Good amount of time off." (in 1 review)
    Cons
    • "Benefits and pay is average." (in 3 reviews)

    Wesco benefits

    3.3
    3 Ratings

    Employee benefit reviews

    Most commented

    • 401K Plan(53 comments)

      "Comparable to most large firms "

    • Health Insurance(32 comments)

      "Same as other big firm"

    • Vacation & Paid Time Off(25 comments)

      "Good starting vacation package for entry level positions "

    • Mar 17, 2024
      Current Ops Manager in Atlanta, GA, Georgia

      Comparable to most large companies

    • Mar 10, 2024
      Current Project Manager in Phoenix, AZ, Arizona

      They allow you to actually use your vacation time

    • Feb 21, 2024
      Current Operations Administrator in Raleigh, NC, North Carolina

      Company perks include 15 PTO Days, 2 Floating Holidays and Health Insurance Coverage