dunnhumby Jobs & Careers

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9 days ago

Chief Technology Officer

Dunnhumby Irvine, CA

• Responsible for creating platforms that allow us to deliver innovative products quickly and effectively. Own the innovation agenda for our product… CareerBuilder

9 days ago

Customer Education Lead

Dunnhumby Cincinnati, OH

The Customer Education Lead will work to build a comprehensive and flexible suite of accessible learning to enable our clients to make better… CareerBuilder

4 days ago

Senior Research Analyst

Dunnhumby Cincinnati, OH

• Full responsibility for the management of research, including proposal writing, methodology development, questionnaire writing, data analysis… CareerBuilder

4 days ago

Senior Account Lead

Dunnhumby Cincinnati, OH

• Manage and develop a team of 5-7 Account Managers - providing guidance, support and drive excellence within the team. • Improve overall Account… CareerBuilder

10 days ago

Senior Analyst

Dunnhumby Cincinnati, OH

• Hands-on analysis of the retailer database using the full suite of dunnhumby technical tools (SAS, SQL, R, Excel, and specific dunnhumby internal… CareerBuilder

10 days ago

Assistant Account Manager

Dunnhumby Boston, MA

• Co-ordinates all areas of one-to-one campaigns while working effectively with Media Planning, Creative, Analysis and Production to ensure campaign… CareerBuilder

dunnhumby Reviews

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122 Reviews
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dunnhumby Chief Executive Simon Hay
Simon Hay
78 Ratings
  1. 2 people found this helpful  

    Great place to work, but room for improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Cincinnati, OH
    Current Employee - Associate Director in Cincinnati, OH

    I have been working at dunnhumby full-time (more than 8 years)


    Promote work-life balance
    Decent benefits
    Bonus plan
    Open atmosphere, no cube wall
    Anyone has a voice, regardless of level
    Very active in the community
    Full of very smart people
    Very collaborative environment
    Really attempt to live their values
    You not only have to have the skills to work their, but they look for a cultural fit as well
    Provide opportunities outside of the workplace to build relationships with colleagues
    Family first mentality
    Leadership is transparent on what is impacting the company


    Promotion process needs work, leans heavy on personal relationships vs. accomplishments. Also only twice a year, so if your manager misses the submission deadline you have to wait another six months. You also have to press the "reset" buttonwells our chance for promotion if you change teams or get a new manager, which happens frequently. Limited opportunities due to just 7 levels existing in the business

    Yearly increases sometimes fall short of the US cost of living adjustment fall can fall well short of the benefit package increase, meaning you have less discretionary income each year.

    Force those at certain levels to be people managers, even bad people managers. No training for those that are bad people managers

    No opportunity for discussion on pay increases prior to annual review

    Poor investment and focus on the technologies that support the business

    Can be pompous and not learn from other's mistakes or from prior failures thinking we can do it better because we are dunnhumby

    For executive positions, no promotion from within, only hire from the outside

    A large imbalance of work hours/celebrating successes across teams

    To much focus on the next new thing vs. making what we do have the most accurate and efficient as possible

    To much focus on new revenue vs. efficiencies that would lower costs and increase profit

    Management/leadership seem to have difficulty making/sticking to a decisions

    We no longer seem to make the tough choice when it's the right thing to do for our customers/clients when it could negatively impact revenue

    Selective transparency, don't share information on some of the more controversial subjects like pay bands across grade

    Advice to ManagementAdvice

    Work to create a more fair environment when it comes to employee growth opportunities. Remember that the companies mantra is "Customer First" and we as your employees are also your customers. Keep fighting and pushing for what is right, even if it could hurt the bottom line. Continue to push a work-life balance evenly across all teams. The UK seems to mandate everything we do as a business from the technologies, to how we operate, to how we reward our employees, to how we deal with our customers in the US. The markets, attitudes, and cultures are different, allow for some market specific addendums to some of the HR policies and business practices. Be more transparent.

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