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eClinicalWorks Reviews

183 Reviews
183 Reviews
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eClinicalWorks President Girish Kumar Navani
Girish Kumar Navani
132 Ratings
  • 1 person found this helpful  

    Mixed Feelings Being Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westborough, MA
    Current Employee - Anonymous Employee in Westborough, MA

    I have been working at eClinicalWorks full-time


    Most employees care about their clients and are willing to go beyond the call of duty to get the job done. Most employees work in teams and will work together to try and provide excellent customer service. The work life balance seems to be good in most cases.


    You get little opportunity to learn out side of your job function, a lot of office politics, as another reviewer mentioned, no formal internal processes and extreme nepotism. Please note the extreme nepotism as the employees that are moved to new positions or promoted are directly related to another non American team member or one of the Indian owners. Few Americans are ever offered any advancement, career growth or job change. Many non Americans are allowed to stay in the company even when after years of poor customer service skills both internally and externally. Its a joke that the company is trying to sell Six Sigma services to sell better process improvement when the internal work processes are in a state of disarray or worse and there is no real effort to correct these flaws.

    Advice to ManagementAdvice

    Its a wonderful place to work if you are not looking for anything. It's not when you work very hard trying to get ahead but in the end another non American gets the advancement or is acknowledge (taking credit) for another employees work successes so they can hit their numbers for a larger bonus while tossing the American employee under the bus. The turn over of the foreign employee's has hurt the company as the remaining company employees are getting treated like garbage by the clients these days. Please offer competitive salaries to keep the key/skilled employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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