eGain Jobs in Sunnyvale, CA

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9 days ago

Senior Product Manager

Egain Corporation Sunnyvale, CA

We are looking for product managers with 8+ years of relevant experience in the following domains: Contact Center CRM eCommerce Knowledge Management… jobsradar.com


8 days ago

Human Resources Generalist

eGain Communications Sunnyvale, CA

in the following functional areas: Benefits administration, leave administration, workers compensation, employee relations, performance management… eGain Communications


28 days ago

Business Analyst

eGain Communications Sunnyvale, CA

• Promote customer success and transformation by driving execution of leading key initiatives for the Professional ServicesBusiness Development… eGain Communications


30+ days ago

Senior Product Manager (10 years of exp.)

eGain Communications Sunnyvale, CA

We are looking for product managers with 10+ years of relevant experience in the following domains: • Contact Center • CRM • eCommerce… eGain Communications


30+ days ago

Senior Product Manager (8 years of exp.)

eGain Communications Sunnyvale, CA

We are looking for product managers with 8+ years of relevant experience in the following domains: • Contact Center • CRM • eCommerce… eGain Communications


30+ days ago

Corporate Accountant

eGain Communications Sunnyvale, CA

• Responsible for facilitating the month/quarter-end close process and preparing periodic financial statements for the US operations • Responsible… eGain Communications


30+ days ago

Technical Support Engineer

eGain Communications Sunnyvale, CA

• Provide telephone and email support to customers, responding to a variety of customer requests pertaining to eGains suite of enterprise software… eGain Communications


30+ days ago

Revenue Recognition Manager

eGain Communications Sunnyvale, CA

• Responsible for timely and accurate financial close of our EMEA revenue and revenue related accounts including approval of monthly/quarterly… eGain Communications


eGain Reviews

2.7
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Ashutosh Roy
72 Ratings
  • Helpful (1)

    Company Turning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eGain full-time (More than 3 years)

    Pros

    It still is a great company with a good product and people, remember we compete with SFDC, Oracle and MSFT. The HR is amazing, they take care of folks (NA, UK) the company's leaders are starting to adapt and turn from just being appeasers. New set of leaders are bring in much needed zest and results and positivism. The culture is to give folks an opportunity, unfortunately I think these people are not competent, hiring has to be strict and non-performers need to be let go. There is a lot of opportunity for growth and it is given to hard working people with results. Some of the complaints are probably from long term employees who believe in entitlement. People generally complain but don't offer solutions and eGain has a few of them, then there are doers who are carrying some of this weight. I truly believe it will turn since some of the newer folks in management are at the front changing it and making a positive impact. Company has picnics, treats people fairly, people should not be stuck behind politics and the managers who have been with the company long who are intimidating. These people are weak, side step them and speak up.

    Cons

    There are still some dinosaurs that need to be extinct but still there, but these folks are outdated and they are in the background.

    Advice to Management

    Encourage and nurture the new leaders, which you are


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