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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at hhgregg full-time (more than an year)Pros
The associates you work with are the nicest people until they try to shark you by having you help someone with a camera battery while they get someone who came in for an 80" Being able to watch great television while you are working is awesome, especially if it's a football game that everyone circles around.Cons
1) Our system is outdated! The company refuses to update from 1980s DOS system and POS systems that it screws up deliveries and is so slow during busy times. Having to take phone numbers, names, addresses, and emails for the smallest of sales.
2) Our printers keep breaking. For an electronics company, our printers fail to print out receipts when necessary. And the ink is so expensive that we have to shake the ink and steal it out of other printers to use it in other printers.
3) The draw system is outdated. How should we be punished because it's February and no one is buying anything and we have to stay on the clock? It doesn't make sense. Yet the company says we're on the cutting edge.
4) The product we carry is somewhat terrible (we do have some good product, like 4K TVs and some nice washer and dryer combos), and if it isn't, our prices are. $49.99 Jelly Bean Tablets (no ma'am and sir, these are not iPads, stop calling them iPads!) that are returned so fast, yet we keep advertising it. A $299 laptop without a disk drive running a Celeron processor! What a terrible deal. TVs that are so cheaply made that some customers return them twice in a thirty-day period but yet we are still selling it. Why is this? And selling items below cost, hurting our profit dollar, and being unable to sell the warranty because it costs as much as the item itself. Doesn't make sense!
5) Advertisements that are showing product that is discontinued and orders that aren't filled because the distribution center "forgets" to put it on the truck and then keeps "forgetting" for a week.
6) Don't tell an associate that they are in line to do manager-in-training and then keep forgetting to do their annual review. We know you need us because you're shorthanded but stop trying to hold us down because you still want to be in control.
7) Work-life balance is terrible. You work 40-plus hour weeks all year and see your work family more than you see your own family. Get used to seeing a bed display on the floor more than seeing your own bed!Advice to ManagementAdvice
Instead of coddling associates who are your friends and who make good money by telling fibs, be equal with everyone. Don't treat your associates as second class citizens if they are just average at selling. And eliminate the draw system in slow months. Instead of punishing associates for showing up, help associates by installing an hourly plus commission system from February to September.Doesn't RecommendNegative OutlookDisapproves of CEO