235 Senior Technical Support Analyst Jobs in Houston, TX

“Great place to work”

Pros:  “Pay is good, the software engineering managers are good (other departments less so), and employees generally have a fairly high skill level. There aren't really any people…”

Cons:  “The vacation policy is pretty terrible. It's only 2 weeks (plus 3 floating holidays) for the first 5 years. Working with some of the outsourcers is very difficult…” – Full Review

“Generally good experience with a few frustrations.”

Pros:  “Great pay and benefits. Great locations to work. Good people. Solid, dependable company.”

Cons:  “You are pretty much left on your own to sink or swim. There is no one there to train you, depending on your department. Difficult to convince management to invest…” – Full Review

“Good company to work for”

Pros:  “Hitachi Data Systems is an innovative compeny. Being part og the large, Japanese Hitachi group, it is somewhat guarded against the worst effects of quarter-by-quarter…”

Cons:  “Growing intenal byrocracy and too complicated processes and controls are day-to-day hurdles. Resourcing always lacks the fast growth we have enjoyed nad makes life…” – Full Review

“Rewarding.”

Pros:  “Fast paced environment where you feel the reward of knowing you're helping to make someones life a little better in one way or the other.”

Cons:  “Advancement and compensation is not always what I feel is deserving. Office politics and and normal drama also takes place here as with anywhere else.” – Full Review

“Great company for beginners”

Pros:  “Great work environment. Approachable peers. Perfect work-life balance. Good brand name. Good salary. Variety of projects to work in”

Cons:  “There might be a lot of travelling involved depending upon the project you take. The career progression may be a bit slow.” – Full Review

“Great atmosphere and support in immediate department.”

Pros:  “The talent of peers is great and inspiring. Great feedback and opportunities to advance. Benefits are average to above average.”

Cons:  “The salary compensation is horrible. I was often surprised in the talent that was already onboard. Often departments worked short staffed because they would meet…” – Full Review

“fast paced.”

Pros:  “This is a stable company that provides opportunity for professional growth. Quality care is a top priority. There is a lot of energy and growth in the company.”

Cons:  “At times, innovation can be restricted by "red tape" and lack of flexibility in the system. More flexibility in upper levels of the company could provide provide…” – Full Review