inContact

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Show:  All Results Last 7 Days
5 days ago

Dedicated Provisioner

inContact, Inc. Midvale, UT

• Performs quality assurance audits and takes responsibilities for errors. • Receives escalations and… inContact, Inc.


5 days ago

Senior Software Engineer

inContact, Inc. Midvale, UT

include building solutions using a variety of Microsoft technologies including (but not limited to) design and… inContact, Inc.


4 days ago

Sr. Business Intelligence Engineer

inContact, Inc. Midvale, UT

The Business Intelligence Engineer reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs… inContact, Inc.


4 days ago

Sales Developer

inContact, Inc. Salt Lake City, UT

• Effectively and efficiently log leads and sales interactions in the inContact contact management software tools. • Meet or exceed Lead… inContact, Inc.


5 days ago

Voice Engineer

inContact, Inc. Midvale, UT

The Voice Engineer ensures the overall operability of the inContact voice network. This position is responsible for ensuring that the voice & VoIP… inContact, Inc.


5 days ago

HR Business Partner

inContact, Inc. Salt Lake City, UT +2 locations

in the following functional areas: ADP Human Resource Information Systems (HRIS) and Employee/Manager Self Service Portals, employee relations… inContact, Inc.


5 days ago

Senior Desktop Support Technician

inContact, Inc. Midvale, UT

This position also receives escalated tickets that the Help Desk team are unable to resolve. This position will be involved in DHCP changes, static… inContact, Inc.


5 days ago

Product Manager - Recording/QM

inContact, Inc. Columbus, OH

• Analyze, document, and communicate intelligence regarding client and prospect feedback looking specifically for unfulfilled needs for new… inContact, Inc.


5 days ago

Sr. Technical Success Manager

inContact, Inc. Salt Lake City, UT

The Sr. Technical Success Manager is responsible for providing world class technical assistance on applications to end-users of the inContact suite… inContact, Inc.


5 days ago

Assistant Controller

inContact, Inc. Midvale, UT

• Assist in the preparation of internal statements by gathering and analyzing information from the general ledger systems and from departments… inContact, Inc.


inContact Reviews

64 Reviews
3.8
64 Reviews
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inContact President, CEO, and Director Paul Jarman
Paul Jarman
49 Ratings
  • 1 person found this helpful  

    Good place to work for a year to two.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at inContact full-time (more than 3 years)

    Pros

    Top-notch CFO, pretty much runs the company. Solid position in their space as a contact center 'software as a service' provider. Brilliant engineers and dedicated service team. Hardcore sales-driven organization which keeps outlasting the competition. IT Operations and Infrastructure are a very firm backbone for the company and the leadership over Circuit Design and Connectivity is nothing short of world-class. HR Business Partners are also outstanding.

    Cons

    Leadership can be hit and miss. There are some great leaders and even better pretenders. The 'Talent Acquisition Manager' regularly says things like 'pretty please with sugar on top' or 'me and him' or 'him and I' and proclaims to 'know where people come from within minutes of talking with them'. Strange...

    The technology is a highly complex patchwork of legacy products, third party solutions and continuing R&D. There's a lot of promise in the future of their architectural framework but Engineering is mostly led led by Novell leftovers. There seems to be an identity crisis where turf wars get in the way of collaboration.

    Advice to ManagementAdvice

    Show up for your scheduled interviews with candidates. Keep your resume polished. Try replacing politics with collaboration.

    Advice to Executives; find a Director of Organizational Development to guide HR and move on form there.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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