6,251 Inbound Customer Service Representative Jobs

“Great company. Dissapointing managment”

Pros:  “Although i had always had a different cell ph company, i made a 180% change to att, because i understood, i belived in att as a company overall.”

Cons:  “Emotional abuse to employees when managment is trying to move up. If managers have a favorite, reps can get away with anything, but if you are new dont perform…” – Full Review

“It's not great...”

Pros:  “Sears offered flexible hours to allow for school. Pay was good but starting to decline when I left. Get to work with interesting people”

Cons:  “Not a lot of growth opportunity. As mentioned above pay was starting to decline. Not a lot of recognition for good performance” – Full Review

“WWG”

Pros:  “The company is located in a great area close to the beach and several shopping/eating areas. It's great to work out at the beach on your lunch break.”

Cons:  “Some of the downsides could be the size of the company if you are looking to work for a larger or publicaly held company.” – Full Review

“Was fast paced, relaxing place to work as long as you did what you needed to do right, then you were great.”

Pros:  “Great pay, private cubes, lots of room for advancement and great training program.”

Cons:  “Q&A sessions all the time AKA side by sides and they monitor your calls alllllll the time. Coaches are always around to make sure your at your desk.” – Full Review

“Great place to work!”

Pros:  “The people are great to work with. My boss is fabulous. We have a great team; open communication is encouraged.”

Cons:  “As with any company in today's market I think technology could improve.” – Full Review

“My experience at AT&T was a good one overall as it relates to job skills and benefits.”

Pros:  “I was able to be involved in a lot of projects that helped me learn things that I would not have learned on my own.”

Cons:  “Work in California is diminishing for the sake of money. Company looks at the bottom line too much. The outsourcing of work needs to stop.” – Full Review

“Good place to start and gain knowledge”

Pros:  “Location was great. Company paid lunches and the amount of knowledge you gain”

Cons:  “Unfair treatment from upper management, no opportunity for growth or training offered by company. No open door policy - always a fear of backlash. Private owner…” – Full Review

“Not for everyone”

Pros:  “Get experience talking with people Comfortable work environment Mini-celebrations decent pay Training is fun, if you have the right trainer.”

Cons:  “ridiculous standards. You have to ignore what the customer wants and do only what they say or else your statistics will reflect poorly on you. must fully…” – Full Review