32,305 Insurance Customer Service Representative Jobs

“Salaried & state level employees need work”

Pros:  “Depending on the position, agent csr's is an awesome position. Sometimes underwriting is helpful. Some state reps work really well with the agents,”

Cons:  “When you have a District manager or a state sales manager that doesn't know the value of their agents, it's frustrating.” – Full Review

“Collection isn't a career, it's a filler.”

Pros:  “Everyday is something different when dealing with the debtors. To me I like dealing with different people everyday. The compensation is somewhat decent as long as you perform…”

Cons:  “You're expected to make 80 calls and work 100 accounts daily. Some of the management have acquried the "power high" attribute that more than some get. Some weeks…” – Full Review

“A good place to get a feel of the banking industry”

Pros:  “the management is pretty good”

Cons:  “the pay wasnt the best” – Full Review

“My experience to date has been pretty good.”

Pros:  “Pay, benefits, training, performance feedback, teaming concept”

Cons:  “Management Non-competitive rates makes it hard to sell and maintain current customer satisfaction.” – Full Review

“It's a lot to learn and the people are friendly and strive for remarkable customer service”

Pros:  “I think there are plenty of opportunities to advance if you are in the corporate offices and people will always need insurance.”

Cons:  “Customers are often resistant to insurance in general and can be difficult and rude at times so you need a pretty strong fortitude.” – Full Review