315 IT Customer Service-incident/Request Associate Jobs

“Flexible, fulfilling, but still acts like a start-up which is sometimes not a good thing.”

Pros:  “Flexible, good salary, ok benefits, nice offices in Linthicum MD,”

Cons:  “Lack of processes/systems cause many manual and therefore time-consuming, error-prone activities. Lots of non-value add work due to lack of investment in…” – Full Review

“A great company to work for with many great employees”

Pros:  “Great coworkers and good leadership with great opportunities. A very deverse company that maintains a central focus - Take care of the employees who will take care of the…”

Cons:  “Too many layers of management bureaucracy that sometimes slows needed expedient actions. Need more centralized control with more decentralized management actions.” – Full Review

“Great place to work!”

Pros:  “The hours are relaxed and there's a familial nature in the work environment. There's a concerted focus by management on longevity and growth. Markel is a great place to work…”

Cons:  “The employee demographics do not lend favorably towards a young ambitious under-30 type. Although co-workers were overly friendly and approachable, it was difficult…” – Full Review

“Lots of Opportunity”

Pros:  “-opportunity to advance -lots of autonomy in most positions -fascinating insight into global business and marketing -company seems to be doing well financially, growing…”

Cons:  “-open office plan is extremely loud; headphones are essential for concentration -the "break rooms" are really just kitchens with a couple of small tables - it…” – Full Review

“great place to work”

Pros:  “great management team, they take care of their employees.”

Cons:  “need more parking, need to offer more training” – Full Review

“The job was a good fit.”

Pros:  “I was placed in a position that fit my skill set. Good networking provide the job opportunity and GD moved on the opportunity. I enjoyed my time with GD.”

Cons:  “GD did provide info on the contract repeat often enough to the employes.” – Full Review