nTelos Jobs & Careers

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30+ days ago

Wireless Retail Sales Representative - Customer Service

nTelos Norfolk, VA +15 locations

As a Wireless Retail Sales Representative, you will primarily be responsible for talking with customers who enter the store and educating them on our… Glassdoor


30+ days ago

Revenue Assurance Business Analyst

nTelos Waynesboro, VA

• Validate that all processes are functioning as expected and accurately billed. • Applications are monitored including errors to identify and… Glassdoor


9 days ago

Call Center Customer Service Representative - Wireless

nTelos Waynesboro, VA

As a Customer Service Representative, you will primarily be responsible for responding to phone calls and talking with customers who have questions… Glassdoor


30+ days ago

TELESALES REP-WIRELESS

nTelos Waynesboro, VA

As an Inside Sales Representative, you will primarily be responsible for answering calls from perspective customers, qualifying and closing sales of… Glassdoor


nTelos Reviews

38 Reviews
3.3
38 Reviews
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nTelos CEO and Director James A. (Jim) Hyde
James A. (Jim) Hyde
20 Ratings
  1.  

    Good Pay, Customers can be horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at nTelos

    Pros

    The pay was really good. I was making about 28K per year plus bonus. Normally the bonus check would be about $1200 per month. However, I had to sell quite a bit to get this commission. The managers are normally cool and nice to work for and are always willing to help you out with your scheduling needs.

    Cons

    The customers. They're horrible. I was cursed at and threatened. The stories from the customers is always the same, so you tend to come up with the same package answers to respond to their absurdness. Some of the customers are enjoyable, the others are the worst. Also, working weekends, late nights, and longer hours during the holidays kinda sucked also.

    But again, great pay! Get some thick skin and go sell cell phones!

    Advice to ManagementAdvice

    Make sure you have your employee's back when customers are being rude and hostile. My manager wouldn't allow scum bags to talk down to us, keep it that way.

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