45 Customer Service Representative II Jobs in Phoenix, AZ

“Fine place to work”

Pros:  “PSCU had a good working environment, co-workers were friendly and management was competent. The new facility was nice, and a good size for the number of employees in the…”

Cons:  “In our area, very rarely did they do anything for the employee to reward or motivate. In other areas they were great about that, and it was dissatisfying to see…” – Full Review

“Sentry Insurance”

Pros:  “Sentry was a great company to start with, as it was my first "real" job. Pays well, large company.”

Cons:  “They don't care about you. Overtime is almost mandatory.” – Full Review

“Vangent frequently updates employees on policy changes & performance statistics.”

Pros:  “decent system of performance bonuses policy change updates corporate culture in-house training reference publications onsite tech support onsite tech maintenance…”

Cons:  “no health insurance no 401(k) program some illogical rules of keying inconsistencies in security policies (some overdone w/ some problems overlooked)” – Full Review

“Company policies and standards for show only”

Pros:  “New and immaculate facilities, compensation competitive with marketplace, a great comraderie among employees.”

Cons:  “Corporate, shareholder driven mentality resulting in layoffs while expecting others to pick up the slack. A spirit of maximizing assets. I'm repulsed by the term…” – Full Review

“Very appealing yet frustrating at times”

Pros:  “Great people. They go out of their way to hire quality people who understand their roles and are enthusiastic about the work they do. You have the opportunity to really get…”

Cons:  “As much as is pushed about promoting from within, those promises were rarely honored. People with experience and knowledge and the will to do the work necessary…” – Full Review