4,712 Customer Service Manager Jobs in Saint Louis, MO

“good pay because of a lot overtime, unstable hours, disorganized management”

Pros:  “i made over 50k as a company driver my first year being there at only 21 years old....paid hourly, even when on the road, which means you can take all the time you…”

Cons:  “management has meetings convincing everyone that working fast and efficient will bring in more profit meaning bonus at the end of year. End of the year comes and…” – Full Review

“I find it very rewarding and informative.”

Pros:  “I really enjoy the people I come in contact with. It makes my day to see people smile. When they come into the shop they are usually upset that they are going to have to…”

Cons:  “The only downside is that sometimes we get so busy, it overwhelms me. I'll have all of my phone lines ringing while I'm trying to figure a ticket with a customer…” – Full Review

“Bluff your way to the top.”

Pros:  “Weekly pay, nice bonus structure (annual and weekly bonuses), numerous system / company sales contests, actual employee - not I-9 contractor.”

Cons:  “Competent owners but very incompetent managers. Managers not well educated or business savy, often use bullying tactics. Reps trained to use "bluff" pitch with…” – Full Review

“Is a good job if you are a student and you need a part time.”

Pros:  “You gain professionalism and knowledge in the customer service aspect. There is room for growth if you are in a full time position.”

Cons:  “If you are looking to retire with this company then you are looking at bad benefits. The insurance they offer is horrible!!” – Full Review

“Salaried & state level employees need work”

Pros:  “Depending on the position, agent csr's is an awesome position. Sometimes underwriting is helpful. Some state reps work really well with the agents,”

Cons:  “When you have a District manager or a state sales manager that doesn't know the value of their agents, it's frustrating.” – Full Review

“Really positive for a contract role.”

Pros:  “Great Location. Incredible people. Understanding management.”

Cons:  “Limited ability in scope of work.” – Full Review