“great”

Pros:  “small friendly place to work with a great staff and comfortable facility close to major highway and easy access to food facilities”

Cons:  “busy area of columbia, md with traffic problems at rush hour; could provide lunch to employees so that we could work without going out to get food” – Full Review

“Always looking ahead, existing business secondary”

Pros:  “Developers get opportunities to do software engineering on a regular basis. Most development teams still have the proverbial 80% maintenance, 20% new code split…”

Cons:  “This has been the busiest, most engaging place in which I've ever worked, but I know other people on other teams don't have that experience. The reason I've been…” – Full Review

“Supervisor”

Pros:  “Great benefits, educational opportunities, good co-workers. Building has cafeteria and fitness center which is nice.”

Cons:  “Working in a call center can be stressful, high employee turnover. Location far east on Arapahoe Road is inconvenient. Little room to advance career from within.” – Full Review

“Service Rating is one of the best in industry.”

Pros:  “Customer Service and ability to solve staffing issues with customers quickly.”

Cons:  “Our customers might not be aware of our full services suite of products.” – Full Review

“Enriching and eventful”

Pros:  “Exciting career growth opportunity. Flexibility of work-from-home option - on need basis. Very good compensation. A lot of training programs available to learn from.”

Cons:  “Not much of onshore travel to work closely with the onshore counterparts and hence the occurrence of too many conference calls/ meetings. Workplace is allocated on…” – Full Review