“Customer Advocate”

Pros:  “The company pays very well relative to the competitors. Would recommend this company to someone who likes working as a CSR for 3 years and not being offered a management…”

Cons:  “I've worked very hard and earned my Bachelors Degree in Marketing but have yet to be offered a promotion. I've been at the same position since starting with the…” – Full Review

“Promising at start, expectations not met.”

Pros:  “Good benefits, social interactions, employee perks.”

Cons:  “Not well organized, not employee-oriented, lack of in-depth training.” – Full Review

“Great company to work for.”

Pros:  “Welcoming atmosphere and work environment.”

Cons:  “Working on providing more resources on intranet.” – Full Review

“Easy work, but like being in grade school”

Pros:  “Easy work, some amount of upward mobility, decent payscale for the area, plenty of overtime if you want to fill in for someone etc”

Cons:  “Management seems to be not so very well trained, too much corporate control (ie. Management wants to do something that will benefit the local office but can't…” – Full Review

“8 years in management roles”

Pros:  “Financially viable company continuing to grow at expense of competitors. Pays management roles above average for market and industry. Recently placed meaningful focus on…”

Cons:  “Senior leaders use the right words but consistently fail when it comes down to demonstrating core values and real appreciation for employees. Multiple failures to…” – Full Review

“my most fun time after 20 years”

Pros:  “it's not easy but it was rewarding as the trainees are kind and friendly willing to share their knowledge specially for someone like who have no experience of working in the…”

Cons:  “time schedule but it's adaptable .. smoking people ..understanding of how to dress up as they want to apply , everyone are like wearing a jeans and not everyone…” – Full Review

“I love this place!!”

Pros:  “Lots of great employee events. Lunches, Town Halls, Ice Cream Socials, and on top of that a cool product and fun environment. Lots of growth and seems like a lot of…”

Cons:  “Lots of projects working at any given time so there is never a dull moment. Some projects don't get the proper direction so they flounder. Lots of departmental…” – Full Review