tw telecom Jobs & Careers in Walnut Creek, CA

Hiring? Post a Job

Show:  All Results Last 7 Days

No jobs found – change your filters above for more results

tw telecom Photos


+ Add Photo

tw telecom Reviews

127 Reviews
127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
tw telecom Chairman, President, and CEO Larissa L. Herda
Larissa L. Herda
95 Ratings
  1. 1 person found this helpful  

    Disappointment with Senior Sales Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Sales Executive in Walnut Creek, CA
    Former Employee - Senior Sales Executive in Walnut Creek, CA

    I worked at tw telecom


    Great services, great people in all areas, great honesty, great customer care.


    Sales associates treated without respect. There is an arrogance of upper sales management. Marketing is designed for small markets and small clients. Leads are non-existent. The CRM is a slow, bloated, beast BUT it does a great job of feeding the backend systems.

    Advice to ManagementAdvice

    Sales & Marketing need modernization with a real CRM for both Sales & Marketing users. SMART is not a CRM so you waste your sales person's time. TWTC was built on client relationships, not blindly driving the outbound calls to look good on activity reports. Implementations, especially voice, totally consume the sales force due to inadequate sales support. One big voice deal will kill the next quarter's sales! Advice: (1) Hire more voice support people; (2) Implement with SMART integration.

    Doesn't Recommend
    Approves of CEO

Work at tw telecom? Share Your Experiences

tw telecom

Click to Rate