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21st Mortgage Corporation Reviews

29 Reviews
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Tim Williams
16 Ratings
  • 21st is a great place to get real world working experience at the beginning of your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Counselor
    Former Employee - Financial Counselor

    I worked at 21st Mortgage Corporation

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO


    For Knoxville, Tennessee, the pay is good. There's opportunity to travel one weekend a month. It's a great place to start.


    There's not much room for advancement in the company. Most people come in as a financial counselor. You can be promoted to senior financial counselor, but from there, you either have to move laterally or take a step down to get out of the department. The workforce is pretty homogeneous--not a lot of diversity.

21st Mortgage Corporation Interviews

Updated Mar 9, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Agent Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online – interviewed at 21st Mortgage Corporation.


    The process was very smooth and brief. The hiring manager asked questions about my work history and if I felt comfortable with working in addition to being in school. We also discussed the company;s history and its goals.

    Interview Questions

    • Describe a time where you had to use you had to use your customer service skills to satisfy an angry customer.   Answer Question


    No negotiation necessary

21st Mortgage Corporation Awards & Accolades

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Top Entry Level Employers, CollegeGrad, 2009
Top Master's Employers, CollegeGrad, 2009
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Additional Info

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Website www.21stmortgage.com/web/employmentapp.nsf/intapp?openform
Headquarters Knoxville, TN
Size 150 to 499 Employees
Founded 1995
Type Subsidiary or Business Segment
Industry Finance
Revenue $100 to $500 million (USD) per year
Competitors Unknown

21st Mortgage Corporation is recognized as the nation’s leading servicer of manufactured housing loans, and the nation’s largest lender for manufactured homes. We also offer manufactured home floorplan loans. The company originates and services loans in 49 states. We originate loans through relationships with manufactured home retailer organizations, direct mail solicitation... More

Mission: Originate and service manufactured home loans:
1. Through retail dealer organizations, based upon common objectives of profitable, responsible, and reliable lending, to... More

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