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21st Mortgage Corporation Reviews

3.2
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Tim Williams
20 Ratings
  • 21st Mortgage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Knoxville, TN
    Current Employee - Portfolio Manager in Knoxville, TN
    Recommends
    Positive Outlook

    I have been working at 21st Mortgage Corporation full-time (More than 10 years)

    Pros

    There are so many great people here. It's fun to come in to work every day. The Servicing VP works hard to ensure people that are invested in the company are taken care of, and that their hard work pays off. Company has navigated an increasingly challenging regulatory and economic environment successfully. Berkshire Hathaway provides stability.

    Cons

    Mortgage companies, in general, are viewed as the "bad guy" due to many missteps by ridiculously aggressive lenders during the past decade. It is challenging to convey to existing customers their responsibilities and to provide quality service when a small portion has unrealistic expectations or unreasonable attitudes based on news media reports, rather than the facts of their own situation.

    Advice to Management

    Invest continually in improving software and hardware required to handle day to day activities. Efficiency and morale could be improved with added emphasis here.


21st Mortgage Corporation Interviews

Interview Experience

Interview Experience

53%
23%
23%

Getting an Interview

Getting an Interview

66%
13%
6%
6
6

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Financial Counselor Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at 21st Mortgage Corporation (Knoxville, TN) in June 2015.

    Interview

    Applied online and then got a Phone interview just a few days later and then face to face interview with Gene a few days after that...then lunch interview at Chesapeakes if you're lucky with upper management and hopefully a job offer will follow several days later at which time you may accept or decline. Overall, not too bad.

    Interview Questions

    • What was favorite/least favorite thing about former job   Answer Question

21st Mortgage Corporation Awards & Accolades

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Top Entry Level Employers , CollegeGrad, 2009
Top Master's Employers , CollegeGrad, 2009
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Additional Info

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Website www.21stmortgage.com
Headquarters Knoxville, TN
Size 150 to 499 Employees
Founded 1995
Type Subsidiary or Business Segment
Industry Finance
Revenue $10 to $25 million (USD) per year
Competitors Unknown

21st Mortgage Corporation is recognized as the nation’s leading servicer of manufactured housing loans, and the nation’s largest lender for manufactured homes. We also offer manufactured home floorplan loans. The company originates and services loans in 49 states. We originate loans through relationships with manufactured home retailer organizations, direct mail solicitation ... More

Mission: Originate and service manufactured home loans: 1. Through retail dealer organizations, based upon common objectives of profitable, responsible, and reliable lending, to become the industry’s premier private label lender. 2. Through a network of brokers and direct marketing to homeowners, we will become the industry’s direct lending leader.

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