A Place for Mom is a senior living referral company dedicated to improving the lives of seniors and their families. We are transforming the way consumers make senior care decisions, find and connect with senior living communities.
Through our local Senior Living Advisors, comprehensive senior housing database and resources you won't find anywhere else, we equip families with the knowledge they need to make informed decisions and feel less alone as they face the many challenges of caring for aging loved ones.
We’re deeply committed to both the well-being of seniors and the satisfaction of the families we support. In our most recent family satisfaction study, 84% were highly satisfied with the service we provide which translated to a best in class NPS score of 66.(NPS scores of 50+ are considered high performance.)
Founded in 2000, the company is headquartered in Seattle with more than 300 Senior Living Advisors located in major metropolitan areas across Canada and the United States.
Make a Difference Every Day
A Place for Mom is your chance to make an impact in a thriving, mid-sized company and feel good about where you work. You'll collaborate with outstanding colleagues; smart, supportive, creative people with diverse experiences at companies that range from Seattle tech start-ups to Amazon and Expedia, to best-in-class senior living corporations and global consulting firms BCG and McKinsey. We're always looking for passionate people whose ideas and ambitions can make a big difference. To view current job openings, click here:
Feel Good About Where You Work
A career with A Place for Mom is your opportunity to join a growing company genuinely committed to making a difference in the lives of seniors and their families. Our employees are the reason we're able to help more than 200,000 families a year. Beyond the creative, collaborative atmosphere we work in every day, we're dedicated to providing our employees with a robust benefits program.
All-Inclusive Paid Time Off Policy
- 3 weeks of PTO accrual to start
- 8 paid company holidays
- 2 additional floating holidays
- Flex schedules for most positions
Comprehensive Health & Well-Being Benefits
- Dental, medical, prescription and vision insurance
- Health saving accounts
- Life insurance / AD&D
- Long-term care insurance
- Pet insurance
- Short-term disability insurance
- Standing desks
Competitive Pay, Retirement & Savings Benefits
- 401K match
- Employee referral bonus program
- Flexible spending accounts
- Monthly parking stipend, ORCA pass or public transit stipend (for corporate employees)
- Mileage reimbursement (field sales employees)
Culture & Perks
- Casual relaxed dress code
- Monthly catered lunches and happy hours
- Celebrations around St. Patrick's Day, Halloween and other holidays
- Involvement in the community through local charity events and fundraisers
- In-house Starbucks espresso, drinks and snacks
- Lockers and showers for those who bike or run to work
- Ping pong table (and fierce table tennis tournaments)
- Results oriented, work hard, play hard culture dedicated to true work / life balance
- Sunny patio overlooking Lake Union
Commitment to Diversity & Inclusion
A Place for Mom is an equal opportunity employer committed to hiring and valuing a diverse work team. This policy of Equal Employment Opportunity applies to all applicants and employees, and to all aspects of employment, including recruitment, hiring, training, compensation, promotions, and treatment on the job, benefits, termination, and all other terms and conditions of employment.
Work Hard. Play Hard.
We’re committed to continuous improvement – not only for the business, but within our own team as well. We encourage our team to develop their own delivery style and cadence. Each team develops their own approach to delivery with their business counterparts resulting in better communication and faster execution. By empowering our developers to experiment with new technologies and to be highly engaged with the business, they understand how they're contributing to the overall success of the company at every step.
As a team, we work together to create cutting-edge products while also emphasizing a core set of cultural tenants:
Ownership – We own our solutions from end to end. When issues arise we employ Kaizen methodologies and the technical aptitude of our developers to ensure that they are addressed quickly and permanently.
Leadership – Every person on our technical staff has the ability to lead through example, innovation and passion in their work. With daily stand-ups, monthly roadmap and business reviews, everyone has the opportunity to have their ideas heard and implemented.
Transparency – Our team spends a lot of time working directly with the business leadership group to develop delivery roadmaps. Through meetings and updates, we take this map and ensure it's being driven forward.
Customer Centricity – We focus heavily on both internal and external customers. We have more than 14 years of data at our disposal to help ensure that we are the first to identify trends for all the solutions that we provide to our customers.
A Place for Mom Photos
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at A Place for Mom full-time (more than 3 years)Pros
Every role matters here. The company is experiencing high growth which means there's simply too much to do, which is great for job security and career acceleration. If you do well, there many opportunities for advancement. A lot of new roles have been internal promotions.
The people are the greatest in the world. They are smart, compassionate, reasonable, innovative, and inspiring. We hang out together outside of work, and actually enjoy it. I would work with my team at any other company.
The dual mission is pretty unique. It's not just about "hitting your numbers" or "exceeding budget", but about "helping more families" and "uplifting lives". You can view your job as a corporate role, or as a social position, or even as part of the healthcare system. Many think of their job as all three.Cons
The transition under the new ownership has been challenging. Many people have had their job descriptions change, the founding team has departed, the original branding is being modernized, and most importantly, all the toxic relationships that were inherited are slowly being mended. It's been painful and there have been a couple missteps, but the company is certainly moving in the right direction and is evolving into a top place to work and accelerating their market leading position.
There is a tight knit group at the top that has been through the trenches together before, so don't count on being part of that trusted circle from day 1. But the leadership is a meritocracy, so do good work, be kind, and have a sense of humor and fun and the circle will expand for you.Advice to ManagementAdvice
Stay focused on the dual mission, hiring great people, and making APFM a great place to work.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through a recruiter. The process took 3 weeks – interviewed at A Place for Mom.Interview Details
Hiring process was very straight forward and very fast. The were hiring for a new department, interviewed and completed, assessment.Interview Questions
Accepted OfferAverage Interview
- Explaining my applicable experience Answer Question
A Place for Mom Senior Living referral service helping seniors and families find senior care. Using our network of more than 20,000 providers, we help families find options based on a loved one’s stated needs, preferences and budget. This may include independent senior housing, home care, residential care homes, assisted living communities and specialized Alzheimer’s memory care.