ALLIED Group

  www.alliedinsurance.com
  www.alliedinsurance.com

ALLIED Group Reviews

4 Reviews
2.6
4 Reviews

Recommend to a friend
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W. Kim Austen
1 Rating
  1. 1 person found this helpful  

    Allied needs to be more competitive in the market place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - PERSONAL LINES Customer Service Representative in Des Moines, IA
    Current Employee - PERSONAL LINES Customer Service Representative in Des Moines, IA

    I have been working at ALLIED Group

    Pros

    The company trys its best to make a job that is tedious and repetitive enjoyable by making you feel a part of the whole company. They offer benefits and flexible hours and good training.

    They also provide many opportunities for employees to advance their education through employee tuition reimbursement that is very generous.

    Cons

    The downside is that while your supervisor may tell you that you are doing a good job the Quality Assurance person who monitors your calls will criticize you if you are off on small details of the call. It can ruin your day. Just because you may not follow a script perfectly doesn't mean the customer wasn't perfectly delighted with your service.

    Also we are timed on calls and how long before we are ready for another call. It can get very rushed.

    Advice to ManagementAdvice

    To try to keep employees up to date on locations closing and downsizing of operations before we hear it through the grapevine. Also acknowledge that we can best make some customer accomodations that while small could change the customers perception of the company and cost us very little to do.

    Recommends
    Approves of CEO

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Additional Info

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Website www.alliedinsurance.com
Headquarters West Des Moines, IA
Size 1000 to 5000 Employees
Founded 1971
Type Subsidiary or Business Segment
Industry Insurance
Revenue Unknown / Non-Applicable per year

ALLIED Group is central to many Midwesterners. A subsidiary of multiline insurer Nationwide Mutual, the company provides a variety of property/casualty insurance products including auto, farm, and homeowners policies. In addition ALLIED Group, also known as ALLIED Insurance, offers specialized commercial policies for small to midsized businesses, along with coverage for home-based businesses. The group includes such units as AMCO Insurance, Depositors Insurance, Nationwide Insurance Company of America, and Allied Property and Casualty Insurance, which work through about... More

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