APAC Customer Services

  www.apaccustomerservices.com
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APAC Customer Services – Philippines – “front of apac”

Headquarters Bannockburn, IL
Size 5000+ Employees
Founded Unknown
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year

The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 17 customer interaction centers (they aren't just call centers anymore) in the US, Dominican Republic, the Philippines, and Uruguay. Part-time employees may also work from home. APAC's customer management services include customer retention, help-line information, direct mail response, and order entry services. Clients include companies primarily in the communications... More

Working at APAC Customer Services

Posted by employees

Employees say it's “OK”   190 ratings

2.5

44% Approve of the CEO   41 ratings

(no image)

James P. McGrath

President

Keep up with the excellent feed back on performance.

  Current Customer Service Representative - APAC in Worcester, MA

Pros: he wages and benefits are decent if you are just starting out and need medical coverage. It is pretty easy to get and entry level position there. Great advancement opportunities to a certain point. Valuable customer service experience. Meet a lot of… Full Review

More APAC Customer Services Ratings & Reviews ( 190)

Salaries in USD  United States Avg. Salary
$20k
$30k

Customer Service Representative - Hourly

47 APAC Customer Services Salaries

$10.10/hr
$8
$14

Team Leader

14 APAC Customer Services Salaries

$28,132
$24k
$36k

Customer Service Representative- Inbound - Hourly

12 APAC Customer Services Salaries

$10.63/hr
$9
$15

= Salary Range

= Anonymous Salary Range

= Avg.

More APAC Customer Services Salaries (156)

Accepted Offer Reviewed 4 weeks ago

Interview Details – My interview consisted of talking with a supervisor and him asking certain questions. He actually just showed me movie trailers and wanted to talk about Hellboy. It was more of a screening to see how well I communicated about something I knew nothing about I feel.Full Interview

Interview Question:
Discussing movies Answer Question

More APAC Customer Services Interview Questions & Reviews (52)

APAC Customer Services Awards & Accolades

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