APAC Customer Services

Engaged Employer
Add Review

APAC Customer Services Photos

front of apac

+ Add Photo

APAC Customer Services Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
James P. McGrath
69 Ratings
  • Pretty decent company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at APAC Customer Services

    Negative Outlook
    Negative Outlook


    Friendly staff
    Secure job
    Kept me busy


    It was an ok job

APAC Customer Services Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 daysinterviewed at APAC Customer Services in April 2015.


    I applied online and within a few hours a recruiter called me to go over the job and scheduled an interview the next day. Recieved an email with several customer service test and typing tests. Came in for the interview and I didn't have to wait long since I finished all the tests at home. Interview one on one with the recruiter about customer service and my previous job then a quick interview with a team leader. Informed that I got the job and just need to do a drug test now.

    Interview Questions

    • Just a bunch of customer service and situational questions.   Answer Question

APAC Customer Services Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.apaccustomerservices.com
Headquarters Bannockburn, IL
Size 5000+ Employees
Founded 1973
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year

The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 17 customer interaction centers (they aren't just call centers anymore) in the US, Dominican Republic, the Philippines, and Uruguay. Part-time employees may also work from home. APAC's customer management services include customer retention, help-line information, direct mail response, and order entry services. Clients include companies primarily in the communications... More

Work at APAC Customer Services? Share Your Experiences

APAC Customer Services

Click to Rate