APAC Customer Services

www.apaccustomerservices.com
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APAC Customer Services Photos

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APAC Customer Services Reviews

2.2
Rating Trends
Recommend to a friend
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James P. McGrath
69 Ratings
  • Pretty decent company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at APAC Customer Services

    Negative Outlook
    Negative Outlook

    Pros

    Friendly staff
    Secure job
    Kept me busy

    Cons

    It was an ok job


APAC Customer Services Interviews

Interview Experience

Interview Experience

54%
31%
14%

Getting an Interview

Getting an Interview

62%
24%
6%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at APAC Customer Services in April 2015.

    Interview

    I applied online and within a few hours a recruiter called me to go over the job and scheduled an interview the next day. Recieved an email with several customer service test and typing tests. Came in for the interview and I didn't have to wait long since I finished all the tests at home. Interview one on one with the recruiter about customer service and my previous job then a quick interview with a team leader. Informed that I got the job and just need to do a drug test now.

    Interview Questions

    • Just a bunch of customer service and situational questions.   Answer Question

APAC Customer Services Awards & Accolades

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Additional Info

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Website www.apaccustomerservices.com
Headquarters Bannockburn, IL
Size 5000+ Employees
Founded 1973
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year

The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. It operates 17 customer interaction centers (they aren't just call centers anymore) in the US, Dominican Republic, the Philippines, and Uruguay. Part-time employees may also work from home. APAC's customer management services include customer retention, help-line information, direct mail response, and order entry services. Clients include companies primarily in the communications... More

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