Accruent – Why Work For Us?



At Accruent, we help our customers address what is arguably the most complicated challenge in the modern world: real estate. With more than 4,600 leading organizations as customers in over 120 countries, our customers touch each of our daily lives, and we hire only the best to support them.

We look for people who are "good people", and people who will impact the world around them. The unique DNA we hire for fosters a culture where people thrive and results are seen.

To build a company that supports this DNA, we are continually ensuring our employees have competitive benefits, opportunities to take on new challenges every day, are recognized and rewarded for their achievements, and have great managers supporting them. We know we can count on one another to give our best every day, so that we are not only doing something meaningful individually, but together are contributing to a winning team.

 Impact change. Come grow with us!

 Mark Friedman
Chief Executive Officer


Mark Friedman founded Accruent in 1995 and established the company as the leading provider of real estate and facilities management software. In his role as CEO, Mark is responsible for directing Accruent's overall vision, corporate strategy and operations.

Under his leadership, the company received two Dorsey Awards for excellence in customer service, was recognized as Software Developer of the Year in 2006, and was named to the Deloitte & Touche Technology Fast 50 list for the last seven consecutive years for achieving outstanding revenue growth.

Mark was recognized as a finalist for the Entrepreneur of the Year award, was named as one of the Top 30 People to Watch in commercial real estate, and was recognized as one of the Top 40 People Under 40 in retail. He is also a recipient of the BridgeGate20 Award.

Mark holds a bachelor's degree in Computer Science from Tulane University's School of Engineering.

 Van Goodrich
 Chief Financial Officer


As Chief Financial Officer, Van Goodrich directs the company's corporate accountng, financial planning, and reporting.

Prior to joining Accruent, Van was with Deloitte & Touche for 5 years in teh Los Angeles and Sydney offices where he worked in their Assurance & Advisory Technology Practice. During that time, he participated in filing multiple IPOs for companies with total market cap fo $3.7 billion, as well as helped complete several acquisitions of publicly traded companies.

In 2012, Van was named CFO of the Year by the Austin Business Journal in his category of medium-sized private companies.

Van is a CPA, licensed in the State of California. He has a BD degree from California State, Long Beach.

 Wayne Roberts
Chief Operating Officer


As Chief Operating Officer, Wayne Roberts is responsible for the teams that develop, enginer, support, implement, consult, and host the full suite of Accruent products. He also serves as the Head of Human Resources and the teams that recruit and support all Accruent employees. Wayne's role is purpose built to leverage his extensive experience, skills and strenghts in operational and human resources related areas.

Prior to joingin Accruent, Wayne served in a variety of senior executive roles at Rackspace, Dell, Accenture, and Trammell Crow Company where he built a 27 year tracks record in Customer Support, Operations, Professional Services, Sales, Product Development, Real Estate, and Human Resources. Known as a strong mentor, coach and developer of people, Wayne has a proven track record of building winning teams that get exceptional results, the right way.

Wayne is a proud Fightin' Texas Aggie and holds a BBA in Business Analysis and an MBA from Texas A&M University.

 Jeff Bolke
Vice President, Sales


As Vice President of Sales, Jeff Bolke is responsible for overseeing all sales related functions. His primary objective is to drive the long-term growth and profitability of the company throughte acquisition and development of customer relationships.

Jeff brings over 20 years of domestic and international enterprise software experience to Accruent. Prior to joining Accruent, he served on the executive teams at UnboundID,, DataCert, Motive, and Trilogy. Jeff started his career with IBM as a marketing representative in Houston, Texas.

Jeff eaned a bachelor's degree in petroleum engineering from the Colorado School of Mines.


Results Orientation

We are accountable for our results and our customers' results. We have clear objectives and we reward the achievement of these objectives not the effort required. 


We respect each other, our customers, and our partners. We take the time to understand other people’s points of view.

Winning Attitude

We have no fear and eagerly embrace change. We are unwilling to admit defeat. 

Drive to Excellence

We actively seek feedback and are driven to continuously improve ourselves and our company.


We conduct ourselves with the highest levels of integrity in all situations, regardless of the level of integrity exhibited by others.

Hard Work

Working hard is a choice we make to achieve results and our full potential.


​​​​​​​Accruent strives to offer our employees with quality benefits that should be expected from a World Class company. The Human Resources department is constantly looking for ways to add to the depth and breadth of these offerings. Following are some of those benefits: 

  • Medical plans include a PPO plan, High-Deductible Plan and an HMO plan option (the latter is available only for Texas employees)
  • Dental and Vision insurance
  • Employees have access to HSA and FSA tax-savings accounts for planned medical, dental and vision costs offset. (employer matching/seed funding on HSA)
  • 401(k)
  • Wellness Reimbursement
  • Open Paid Time Off policy​​
  • Domestic Partner Benefits
  • Short Term and Long Term Disability
  • Employee Assistance Program
  • Employer-paid Life and AD&D insurance
  • Supplemental Life and AD&D plans
  • Pet Insurance discounts
  • Employee Referral Bonus Program
  • Employee self-directed online classes across a wide span of topics for personal development and growth
  • Other perks include 11 paid holidays per year, credit union partnership, paid parking/transportation subsidies, a business casual working environment frequent company socials and a supply of snacks and beverages in the break/game room. ​

Corporate Headquarters

10801-2 N MoPac Expressway
Suite 400
Austin, TX  78759

Main: 512.861.0726
Fax: 512.342.2449
Customer Support: 877.345.3999
Sales Inquiries: 512.428.8898


Evanston Office

990 Grove St.
Suite 500
Evanston, IL 60201

Main: 847.425.3600
Fax: 847.425.1675


Columbus Office

278 N 5th St
Columbus, OH 43215


Hong Kong

Accruent Reviews

Rating Trends
Recommend to a friend
Approve of CEO
Accruent CEO Mark Friedman
Mark Friedman
131 Ratings
  • Helpful (26)

    Very good company that wants to be great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Operating Officer in Austin, TX
    Current Employee - Chief Operating Officer in Austin, TX
    Positive Outlook
    Approves of CEO

    I have been working at Accruent full-time (More than a year)


    Awesome people. Tons of career opportunities for those that want them. Healthy growth rate. Ubiquitous software that is mission critical to customers. Financially strong company. High customer retention rate. Improving employee retention rate. Strong commitment from the leadership team to address known gaps and improvement areas. Healthy progress and commitment to the Talent Strategy to help make Accruent an enduringly great company. Did I say great people? I am surrounded by smart, ambitious, values oriented, and super talented people that make it a joy to come to work every day.


    We've gotten behind in hiring and some of our teams are struggling due to staffing shortages. We own that and are addressing it. We hired over 60 people last quarter (most in our history) and are on a path to hire even more in Q3. I am confident we'll catch up. But we will not lower our standards and dedication to hiring/retaining only those that share our values. We also got behind on compensation and benefits over the last few years in response to rapidly changing market conditions. Our Talent Strategy is aimed at addressing these areas (and so much more) and we rolled it out 6-9 months ago. It is a journey we are on and, while still early, we are pleased with progress to date. We've not equipped our managers/leaders with the training, tools, and support services to be the best people leaders they can be. Despite that, we've got many great managers. But we need to do much more and are investing heavily in leadership development to ensure that everyone has a great manager. We've fallen behind on our product roadmap efforts, in large part due to the items above. In addition to addressing the items above, we have refined our roadmap for 2H15 and beyond and aligned investments and hiring accordingly. We now need to execute on that plan.

    Advice to Management

    This review was written by Wayne Roberts (Chief Operating Officer) and is not anonymous. I am putting my name on it, versus many of the anonymous reviews that I've responded to over the last several months. It occurred to me that as an employee myself, I could and should post my own review and attempt to be balanced in the feedback. So my advice to myself (and Mark, Van, and the rest of the leadership team) is to do the following: 1) Stay committed to the Talent Strategy and keep funding it, 2) fix recruiting and catch up on hiring, 3) continue investing in products to catch up on the road map, 4) continue focusing on efforts that improve the customer experience, and 5) keep investing in leadership development so that every employee has the great manager they deserve. Mark, Van, myself, and the entire leadership team are committed to and aligned on the preceding priorities and we will not rest and be satisfied until Accruent is an enduring great company. If you are a prospective employee reading this review, please consider joining us in the cause. We are going to be great. Why not join us in the journey? And if you are a current employee reading this, thank you for all that you do. We are on a journey to build a great company. As a company, we have our positives and development areas. Help us grow and get better. We need you and are thankful for you. Please remember, the feedback office is always open. Come see me, email me, or stop me in the hall to chat. I welcome the feedback. Best, Wayne Roberts Chief Operating Officer

Accruent Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (2)  

    General Accountant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Accruent.


    The whole process took about two weeks. After I submitted my resume, I received an email a few days later asking me to compete an assesment test. Half of it is personality-related. The other half is IQ related with 50 questions that you have 15 minutes to get as many as you can correct. It wasn't too difficult - pattern recognition, basic algebra, accuracy in reviewing matching/non-matching text, some vocab - that kinda stuff. After completing that (and passing), I spoke with a recruiter briefly and then was asked to compete the IQ part of the assesment again while being monitored (did it through webex). This is to make sure you didn't somehow cheat your way through the first one. After passing that again I was invited for interviews. I did 4 separate one-on-one interviews, plus met with recruiter for a benefits overview. All the interviews were fairly straightforward and everybody was easy to talk to. Most of the questions asked were values related to determine fit with the company culture. About 4 days after that I was contacted with an offer. The initial offer seemed way below market (which I suppose shouldn't be too surprising since that seems to be a pattern in the company reviews). I was able to negotiate a bit to at least get to an acceptable salary level. Decided to accept hoping that the opportunities for advancement and raises (biannual reviews with merit-raise possibility) they talked about are actually there. Overall, the recruiter was wonderful to work with. She kept me informed along the way and answered all of my questions very quickly throughout the process.

    Interview Questions

    • What does integrity mean to you? What are your strengths/weaknesses? What does hard work mean to you?   Answer Question

Accruent Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For in Texas , Texas Monthly, 2014
Austin’s Best Places to Work , Austin Business Journal, 2014
Top Workplaces , Austin American-Statesman, 2014
101 Best and Brightest Companies to Work For (National) , 101 Best & Brightest, 2014
Glassdoor’s Employees’ Choice Award - Top 50 Medium Sized Companies , Glassdoor, 2014
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Additional Info

Headquarters Austin, TX
Size 500 to 999 Employees
Founded 1995
Type Company - Private
Industry Information Technology
Revenue $100 to $500 million (USD) per year

Since 1995, Accruent has helped real estate and facilities leaders deliver long term, world class, operational and financial performance through purpose-built industry suites that deliver greater customer value. By consolidating the best companies, products and people in real estate and facilities software, Accruent has become the largest independent provider of real ... More

Mission: We exist to revolutionize the way organizations manage their real estate and facilities to materially improve their value and performance.

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