ActivEngage Reviews

Rating Trends
Recommend to a friend
Approve of CEO
ActivEngage Co-Founder & CEO Todd Smith
Todd Smith
32 Ratings
  • Helpful (2)

    Great benefits, but not a longterm job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - VSA in Maitland, FL
    Former Employee - VSA in Maitland, FL

    I worked at ActivEngage full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO


    Benefits-free lunches twice a month, free gym membership, free insurance benefits, free onsite massages, laid back dress code, spirit weeks


    high turnover, expect alot from you because they hire and then fire people without notice, not enough staff to handle work load, very monotonous,you have to ask for a bathroom break, no sick pay, management and team leads act like they do stuff but really they just walk around

    Advice to Management

    actually chat for more than an hour

ActivEngage Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Success Manager Interview

    Anonymous Interview Candidate in Maitland, FL
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied online. The process took a weekinterviewed at ActivEngage (Maitland, FL) in May 2015.


    Simple interview process. You do a WPM test, fill out a form, and then get interviewed by a DM and a TL. You also had to chat in before going to the 'live' interview and answer questions with TLs. Not sure if they still do it that way.

    Interview Questions

    • Normal/standard interview questions. How did you handle difficult situations in the past? What sets you apart from other people? Etc. Etc.   1 Answer

ActivEngage Awards & Accolades

Something missing? Add an award
Fast 50 , Orlando Business Journal, 2013
Best Places to Work , Orlando Business Journal, 2013
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Additional Info

Headquarters Maitland, FL
Size 150 to 499 Employees
Founded 2007
Type Company - Private
Industry Information Technology
Revenue $10 to $25 million (USD) per year
Competitors Unknown

ActivEngage is a leading live chat provider that staffs websites with communicative, personable concierge staff. What makes ActivEngage different? At the heart of our philosophy, honest conversation matters above all else. We create dynamic conversations in every chat, build lasting relationships with every word and provide an elite experience every time. ActivEngage ... More

Mission: To inspire conversations which create powerful first impressions and lasting relationships.

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