5 people found this helpful
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at AetnaPros
Work at home capabilities, good salary, PTO is comparable or slightly better than competition. CEO seems to care about employees.Cons
High cost of benefits, leaders lack knowledge to do their job, workload is too high. There is always pressure to do more to answer to worthless reports. Managers always looking for a win--win, even when doing so goes against policy.Advice to ManagementAdvice
Hire supervisors and managers who have experience doing the job they will be supervising. The company needs to hire based on capabilities, not other things merely to meet a quoto.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
6 people found this helpfulApplication Details
I applied online – interviewed at Aetna.Interview Details
I am leaving this review as more of a word of caution. I applied for an Aetna Customer service rep position and I actually got a call from a recruiter. Unfortunately I was unable to answer the call as I was assisting someone as a translator at a doctor's appointment. The recruiter left her phone number in a voicemail and I promptly called back 3 minutes later. I left a voice message and called back seven times throughout the day. And I've been calling sporadically throughout this week. That was last Friday, and today is February 25.
Nobody bothered to answer my message if even to AT LEAST tell me that all candidates have been scheduled for an interview. When I called the recruiter back, she sounded (her voice mail message) like she was already being asked for too much by being expected to breath on her own; this included the phrase "I'll TRY to call you back" in her voice mail message.
So I implore anyone reading this - if you applied for Aetna and see a call from Chicago on your caller ID (I guess that's where their recruiters are based), try to answer it immediately. It looks like these people hire for numbers and aren't really trying to hire based on qualifications. For example, they can't reach one person and just keep going down their long list of phone numbers. THEY..WILL..NOT...CALL... YOU... BACK. I do not understand what the point of leaving prospective employees a voice mail if you have no intentions of either calling them back, or answering their questions.
I'd really hate to think that I missed out on an opportunity of employment because a recruiter was just on autopilot all day. I cannot imagine what exactly is happening to the American work force if it is impossible to even connect with a RECRUITER! A RECRUITER! That's the FRONT LINE of the hiring process! That's like saying that you're in the order line at Starbucks, but it's impossible to speak to a barista.Interview Questions
No OfferNegative ExperienceDifficult Interview
- Please call us back so that we can ignore you. View Answers (2)
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