Property Operations is the heart and soul of Aimco. As one of the largest owners and operators of apartment communities in the United States,
we are dedicated to ensuring that every aspect of our communities is run professionally, with the utmost respect for your happiness and safety.
Exceptional operations start with a professional, well-trained community team.
Every member of the Aimco community team is focused on making moving in easier, life simpler and providing a true sense of community for you. Unlike many apartment communities, our team members are on site daily so we get to know the people who live there and respond quickly to needs.
Our Community Managers ensure the leasing experience is worry-free and are constantly finding ways to make you feel even more at home. Our Service Managers make sure each apartment home is ready for move in and that the community is clean and well cared for. When the inevitable service needs do arise, we solve problems quickly and professionally.
We give our team the tools to serve customers better.
Our team members have the benefit of hands-on and computer-based training to make sure we are ready to offer the highest level of care for our customers. Plus, we offer one-on-one training at each of our apartment communities, so the same Aimco service and expertise is found at all of our locations across the country.
The most important part of our mission is customer satisfaction.
At Aimco, we are passionate about making sure you are happy. Through our customer touch point program, we conduct comprehensive surveys to assess your satisfaction levels beginning with the leasing process to your move-in day. We continue to conduct regular surveys of current and former residents in order to ensure that we are doing our best to meet your needs and to find new ways to make our communities even better.
We make a promise to our residents to respond to communications within one business day and be available 24/7 for emergency maintenance. We’re proud of the fact that many residents have lived with us for more than 20 years - in fact we have one of the highest retention rates in the industry.
We take safety seriously.
We know you trust us to provide a safe and secure place to call home. We take great measures to make safety a priority at all of our communities.
We’re forward thinking.
We know you want life to be more convenient than ever. So we invest in technology to make life easier for both our team members and residents. We use a web-based, industry-leading platform that allows us to offer superior service, more added benefits and streamlined processes.
We believe in the power of community.
We hire team members who are dedicated to making each of our communities feel like home. We foster an atmosphere of kindness, respect and friendship and encourage you to use clubhouses, common areas, gyms and pool areas to meet your neighbors and hold social events.
The resources of a national company. The attention of a local team.
Each of our communities is part of the Aimco family. Our goal is to make sure each of our apartment communities thrive – and you benefit from a professional, collaborative team effort.
Aimco Cares, our philanthropic arm, was created to assist team members, contribute to charitable organizations, and have a positive impact on the communities where we do business. Our goals are to take care of the Aimco familyand the communities in which we live and work. Aimco has been recognized as one of Colorado's Top Workplaces, due in large part to our Aimco Cares program's success.
We offer an annual scholarship program for college-aged children of team members. Since 2004, Aimco has awarded 491 college scholarships to help team members with the cost of higher education. When team members are faced with unexpected financial emergencies, Aimco Cares 4 U provides help to ease the burden. And when team members are deployed for active military duty, Aimco continues to pay their full salaries and benefits during their service to our country.
Building community is a priority for Aimco. We provide 10 paid hours to each team member annually to volunteer in local communities. Each year, Aimco Cares sponsors two national weeks of community service during which team members collectively contribute thousands of volunteer hours to hundreds of non-profit and community organizations - more than 145 separate events were held nationwide in 2014!
Through the annual Aimco Cares Charity Golf Classic, we have raised nearly $2.93 million for charitable causes since the tournament began in 2004. Beneficiaries have included the Tragedy Assistance Program for Survivors (TAPS), which provides counseling and support services to children and spouses of military personnel who have made the ultimate sacrifice; Project Sanctuary, which offers family retreats that offer a constructive and unique way for our nation's heroes to reconnect with loved ones and readjust to life at home; and the Aimco Opportunity Scholarship Fund for college-bound students living in subsidized affordable housing in partnership with the National Leased Housing Association.
Aimco’s business activities are defined by a commitment to our corporate mission and vision, which in addition to our values, continually shape the Aimco culture. In all our dealings with residents, team members, business partners and stockholders, we aim to be the best owner and operator of apartment communities and an outstanding corporate citizen.
To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care.
To be the best owner and operator of apartment communities, inspired by a talented team committed to exceptional customer service, strong financial performance, and outstanding corporate citizenship.
A TOP WORKPLACE IN COLORADO
|Aimco was ranked on the Denver Post's 2015 list of the Top Workplaces in Colorado! For the third consecutive year, we were recognized for living our values, fostering a culture of success and working collaboratively every day to achieve our goals; all of which makes Aimco a great place to work.|
Sales and Management Careers
- Maintenance Leaders who are responsible for community maintenance and facilities operations
- Ensures the Maintenance team receives appropriate on the job training and mentoring
- Career advancement opportunities
- Opportunities in various departments including Operations, Marketing, Finance, Human Resources
- Recognized for living our values, fostering a culture of success and working collaboratively every day.
Shared Service Center
- Aimco's contact center is located in Greenwood Village, CO
- Home to our team members who support our field communities
A Culture of Success
At Aimco we are dedicated to creating a culture where our team members are happy and successful. We’re proud that our team members have been with us an average of seven years. Their longevity and commitment helps us provide customers with the absolute best in services, and translates to a more successful company for all. In the last year, over 50 percent of all open positions and 70 percent of management positions were filled internally by Aimco team members. We are dedicated to making sure each member of our team grows professionally during their time with us and are well-prepared for success, now and in the future.
Aimco Apartment Homes Photos
- Featured Review
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Aimco Apartment Homes full-time (More than a year)RecommendsPositive OutlookRecommendsPositive Outlook
Very upbeat teams around the Country that work hard and support each other. Given the ability to work independently. Very fair to employees benefit wise. Aimco is very driven by it's supportive core and values. We live each day with Gusto! I love working at Aimco!
Nothing worth mentioning - cannot complain
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceDifficult Interview
I applied through an employee referral. The process took 2 days – interviewed at Aimco Apartment Homes (Denver, CO).
I was referred by a family friend. He brought me in to interview with two Directors. I interviewed with both at the same time. By the end of the day I was made an offer.
- Tell me about a time when you worked with difficult customers. Answer Question
Aimco is a Real Estate Investment Trust (REIT) headquartered in Denver, Colorado and is one of the largest owners and operators of apartment homes in the country. Led by Chairman and CEO Terry Considine, Aimco is a top provider of apartment homes to nearly 250,000 residents. Aimco has properties in 24 states and the District of Columbia. The company’s shares are listed on the...
Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care.
Work at Aimco Apartment Homes? Share Your Experiences
- Aimco Apartment Homes update30+ days ago
We are proud to announce we were named one of the Denver Post's Top Workplaces for the third year in a row! We jumped 7 places among midsize companies climbing from #19 to #12! http://glassdoor.com/slink.htm?key=vI6cG