Alaska Communications participates in the consumer market primarily through its wireless data and voice product line. The company's network coverage extends from the North Slope to the Southeast panhandle, complemented by data and voice roaming partnerships in the Lower 48 and Canada, enabling us to offer nationwide plans identical to those offered by the biggest brands in the industry.
The company participates broadly in the enterprise market; specializing in serving data needs - whether wireless or fixed. Its fixed data services are delivered over a statewide Metro Ethernet and MPLS network; its data hosting centers; its submarine fiber networks connecting Alaska to the Lower 48; and through professionals who deliver managed services. The professional services product line was recently augmented through an investment in and partnership with a leading IT services in Alaska that, like Alaska Communications, also extends its services to the Lower 48.
Supporting two primary growth strategies is a long-standing practice of continuous process improvement which enables an optimal customer experience.
Differentiated Network Assets
- Statewide Metro Ethernet and MPLS networks
- Data hosting centers in Alaska and Oregon
- Two submarine fiber cables between Alaska and Oregon
- Two network control centers in Alaska and Oregon
- Landing station and management center for 1/3 of all trans-Pacific cables
- Peering points in Seattle and Portland
- Partnership with and ownership in managed IT services firm
- Largest 3G network in state: 72% POP coverage with EVDO Rev A
- 75% sites inside local telephone footprint
- Peering points in Seattle and Portland
- Ample 3G and 4G spectrum
Alaska Communications is looking for the best talent.
Do you have what it takes to join our innovative and technologically advanced team? We’re looking for individuals who thrive on challenge, are excited about technology, and motivated by the ever-changing environment of our industry.
Alaska Communications has been a leading communications provider in Alaska for nearly 100 years. We provide an extensive portfolio of communications services to over three quarters of the state's population. As a result, we also offer a wide selection of telecom career options and opportunity for career growth and advancement.
When you join the Alaska Communications team, you have the unique opportunity to be part of a truly inclusive company. Our corporate leaders have instituted a culture of open communication, and this policy allows all employees to contribute to the positive growth of Alaska Communications. Your ideas will be heard. Additionally, all employees can take ownership in Alaska Communications with discounts on stock purchases and generous awards of restricted stock.
Search for more career information on our website: Alaska Communications Careers
Alaska Communications Career Fair
Alaska Communications is growing and we are looking for more great people to join our team. We will be having a Career Fair at our headquarters located on 600 Telephone Ave, Anchorage, AK 99503. Career Fair will be held on Tuesday, March 11, 2014 from 9:00 am- 4:00 pm.
We like people. All people. It is our policy to provide jobs that offer all employees and candidates an equal opportunity for employment, training, and promotion without regard to age, race, color, religion, sex, marital status, national origin, or disability.
Comprehensive benefits from a thriving company.
Alaska Communications wants you to be happy and healthy at work and at home. That’s why we offer such an extensive benefits plan to our employees. Read on to see just how far we go to ensure our employees that you and yours are taken care of.
Alaska Communications Systems provides eligible employees Medical, Dental, Prescription Drug, and Vision coverage.
Our Health and Welfare Programs
- Alaska Communications pays a generous portion of your premium and offers multiple coverage options.
- Coverage begins the 1st day of the month following your 1st full month of employment
- Our employees are covered across the nation.
Health Reimbursement & Health Savings Accounts
Employees enrolled in Alaska Communication’s Consumer Driven Health Plans can choose between two types of individual spending accounts: a Health Reimbursement Account (HRA) and/or Health Savings Account (HSA). Alaska Communications will make pre-tax contributions to either accounts, which can be used to cover a portion of your deductible.
Flexible Spending Accounts
Put money back in your pocket! With the Flexible Spending Account, you can pay your out-of-pocket medical and dependent care expenses like co-pays, orthodontia, medical supplies, over the counter drugs, even day care and nannies with contributions from your paycheck before you pay your taxes.
Alaska Electrical Pension Plan
All Alaska based regular employees receive our Defined Benefit Pension Plan. Yes, you heard that right; Alaska Communications will make contributions to a pension account for your retirement.
401(k) Retirement Savings Plan
Make the most of your future planning with Alaska Communications and Fidelity. There are many great benefits to being a participant in the Alaska Communications Employee 401(k) Savings Plans! You control how much you want to save and where you want to invest your money. Certain employees also receive an employer match to their contributions.
Basic Life and Accidental Death and Dismemberment Insurance
Alaska Communications wants you and your family to be covered in the event of something unfortunate. Alaska Communications provides Life Insurance and Accidental Death & Dismemberment benefits that are equal to your annual base salary, up to $60,000. There are also options to purchase additional life insurance on yourself and your dependents at affordable rates.
Short & Long Term Disability Insurance
Alaska Communications provides employer paid Short and Long Term Disability Benefits. Short-Term Disability replaces a portion of your income if you are off work for medical reasons for up to 26 weeks. Long-Term Disability will replace your income at 50% of your base salary if you were to become disable for more than 26 weeks. We also offer options to purchase additional disability insurance.
Flexible Time Off & Holidays
Alaska Communications wants their employees to be happy. We know that having a work life balance is important for our employees. We will provide you seven paid holidays per year, personal holidays, and generous flexible time off accrual.
Alaska Communications also offers employees additional coverage options with our voluntary benefits through Lincoln Financial Group.
- Critical Illness insurance provides benefits for health screenings, and offers benefits for the unmet, often emotional needs of the employee and family members in the event of a Critical Illness.
- Accident insurance provides employees with the option to protect their income from unexpected expenses related to an accident.
Employee Stock Purchase Plan
You work here. We want you to share in our success. So, we make it simple for you to own a part of our company. We give you the chance to buy Alaska Communications Systems stock at a 15% discount off the market value.
Alaska Communications is committed to investing in our employees. We want our employees to further their education and skills whenever possible. We will reimburse you for classes that can be applied toward any career within Alaska Communications as long as you receive a “C” grade or above. Full-time employees are eligible for $5,000 per year. Part-time employees are eligible for up to $2,500 per year.
Employee Assistance Program
Alaska Communications cares about your health and well-being. We know that you need to have a balance of work and play in your life to be healthy and perform your best for us. Alaska Communications provides an Employee Assistance Program through Magellan Health Services. Employees receive confidential counseling on a range of services. These services are free and available to anyone in your household.
Long Term Care
We offer you the option to buy long term care coverage for you or your eligible dependents. As with our other benefits, we offer competitive rates to keep the cost down, and payroll deduction to make payments easy.
We want you to tell your friends and family about the great products we have at Alaska Communications Systems. And, we help make it easy for you to enjoy them. We give you a 20% discount on all of our services. So, talk, text and surf for less – on us. Now, that’s something to talk about.
Our Work in the Community
From its roots as a local telephone company, to becoming Alaska’s smartest wireless provider, Alaska Communications is committed to the local communities where its team members live and work. The company recognizes that investment in our youth and their futures is a critical component of building communities that are positive, healthy places to live. That’s why youth development – including initiatives that provide youth with opportunities for education and leadership, positive environments to learn and grow, and access to technology – is a core focus of Alaska Communications’ commitment to responsible corporate citizenship.
Some of the company’s larger programs include work with United Way, Junior Achievement, the University of Alaska and it’s Summer of Heroes program in partnership with Boys and Girls Clubs – Alaska. Alaska Communications also believes in supporting its employees who support our communities. Each year Alaska Communications employees volunteer thousands of hours to Alaska non-profits. The company is proud to support its employees through the Employee Volunteer Grant Program where Alaska Communications will contribute up to $250 to any eligible non-profit at which its employees volunteer 20 or more hours per calendar year.
The city of Anchorage is Alaska's largest "little" city, as locals like to call it. With over 300,000 residents Anchorage offers an interesting blend of modern city life and year-round rustic pioneer outdoor activities. From world class skiing, majestic national parks, deep sea fishing to convenient shopping a dining, Alaska is a destination full of unique once-in-a-lifetime experiences.
If you are interested in living and working in a vibrant city with a fabulous quality of life, proximity to world-class recreation, and a small-town feel in a cosmopolitan setting, Anchorage is the place for you!
For more information about Anchorage visit: http://www.aedcweb.com/anchorage-fast-facts
For information about relocating to Anchorage visit: http://www.aedcweb.com/relocating-to-anchorage
Facts About Anchorage
- In 2011, Anchorage was ranked 10th in Bloomberg Businessweek's pick of America's 50 Best Cities
- One of U.S. News & World Report's " America's 10 Fittest Cities"
- One of Men's Health Living's picks for "Where to Live Now"
- In 2008, Anchorage was named a third-time winner of the Top 100 Best Places for Young People, according to America's Promise Alliance
Video content provided courtesy of Alaska Channel.
Alaska Communications Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Alaska Communications full-time (less than an year)Pros
Internal promotions, training, ground up employment and all seems good from what I hear. We get many calls from retired employees...many speak of the politics of the small state company, but are happy.Cons
Depending on management, it's very likely before your 6 month union protection comes in, they can can you for nothing.Advice to ManagementAdvice
Audit managers.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through an employee referral. The process took 2 weeks – interviewed at Alaska Communications in July 2014.Interview Details
They contacted me the Monday after I had submitted my application online and gave me the initial phone interview after that they invited me in for a face to face interview where I sat down with the general manager for store front sales and a store manager and after they asked me all of the questions on their interview packet I asked my own questions about the company and after that they told me that they were going to send my paperwork off to HR and they will contact me in a couple days. After a whole week went by they had finally sent me an e-mail stating that the position had been filled.Interview Questions
No OfferNegative ExperienceAverage Interview
- The most difficult question I ever have to answer at an interview is what makes me frustrated at work? I never have an answer to that because I don't go for jobs that I will dislike. Answer Question
Alaska Communications (ACS) keeps customers in the largest US state connected. Through its subsidiaries the telecommunications carrier operates the leading local- exchange network in the state. ACS provides an extensive list of services and products to meet customer’s data, internet, wireless, as well as local and long- distance voice needs. ACS provides wholesale data network...
Mission: Purpose: We will be the most successful broadband solutions company in Alaska by delivering the best customer experience in the markets we choose to serve.