Allianz Global Assistance

www.allianzassistance.com
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Allianz Global Assistance Reviews

72 Reviews
3.5
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael J. Nelson
54 Ratings
  •  

    Like Nothing I've Experienced Before

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at Allianz Global Assistance full-time (more than 5 years)

    Pros

    A very energetic and collaborative culture, much more like a marketing company than an insurance company. Everyone cares about the business and gets excited about the new things we're always doing. We also are quick to celebrate the successes of our co-workers. We work hard; but also actively seek out ways to add fun, which can be a movie, a party, a picnic, or a group outing to perform community service.

    Cons

    Although part of a very big company, career development opportunities feel limited as if we were just our relatively small office here in Richmond. The ever-changing environment, while exciting, can also be frustrating and confusing with respect to knowing what and how things are to be done. Sometimes the thing you start learning today will be obsolete by the time you fully understand it.

    Advice to ManagementAdvice

    Help us build "Allianz" careers instead of just "AGA" careers. As we continue to do new and different things, keep reminding us either how they connect back to our core principles and values or how they represent updates to our principles or values.

    Recommends
    Positive Outlook
    Approves of CEO

Allianz Global Assistance Interviews

Interview Experience

Interview Experience

80%
20%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Benefit Specialist Interview

    Anonymous Interview Candidate in Richmond, VA
    Anonymous Interview Candidate in Richmond, VA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Allianz Global Assistance.

    Interview Details

    Initially I received a phone call to inquire about my experience and to discuss the job I was applying for, upon the completion of that call from the Hr representative she advised I would receive a call from the manager and then an in person interview.

    Interview Questions
    • None, all questions about past customer service experience ex: give me a time when you had to deliver bad news to a customer how did you do it and what was the outcome?   Answer Question
    Negotiation Details
    I chose not to negotiate i was young and felt they offered me decent pay i was also out of work for 7 months prior to this offer and I saw it as a blessing.
    Accepted Offer
    Positive Experience
    Easy Interview

Allianz Global Assistance Awards & Accolades

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Additional Info

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Website www.allianzassistance.com
Headquarters Richmond, VA
Size 5000+ Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Insurance
Revenue $50 to $100 million (USD) per year
Competitors Unknown

Allianz Global Assistance USA is a leading consumer specialty insurance and assistance company. Our Richmond regional headquarters employs approximately 650 associates.

We insure 13 million customers annually and are best known for our Allianz Travel Insurance plans. In addition to travel insurance, Allianz Global Assistance USA offers event ticket protection, registration... More

Mission: We help people. Any time. Any where.

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