Alorica

www.alorica.com

Alorica – Why Work For Us?

Beliefs


We Believe in Creating Opportunities for Our Clients, for Our People, and in Our Communities.

Alorica is about creating opportunities for our clients to:

  • become industry leaders
  • achieve a better return from their investment in their customers
  • differentiate themselves from their competition

Alorica is a people-driven organization focused on creating opportunities for our people to:

  • achieve their personal goals and objectives
  • reach their highest potential
  • grow and develop

At Alorica we believe in creating opportunities in our communities to:

  • give back to these communities that give us so much
  • fulfill our citizenship duties
  • enrich the communities we participate in

This belief is our mission, our culture, and in the DNA of everyone at the company, including the leadership team.

undefinedAndres

"Can I work for a multi-national company?"

Challenge:

Andres just graduated from a local university. Call centers are the big industry in his metropolitan city, and he was on the lookout for a fast-paced, growing international company. He saw a billboard ad for Alorica and considered applying. 

Engage:

He came to Alorica’s recruiting suite and was impressed with what was an offer to applicants: snacks, a coffee bar, and an inviting office. It definitely looked like a company on the cutting edge. He applied, interviewed, got the job, and was quickly amazed by the company’s expansion with big brand name clients. This was exactly the type of company he longed for to give him a chance to succeed!

Resolve:

Andres has been on the phones for seven months now and loves the family-like, team environment. He feels like his coworkers are his family. He feels a part of something bigger. He loves the technical challenges of his job and learning about new products. He is committed, dedicated, and passionate to serve. With the numerous opportunities available to him, he is certain that he will have a successful career at Alorica.

undefinedAloriCares is a veterans and active duty military spouse corporate initiative of Alorica. AloriCares offers programs supporting employment, leadership training and development, educational scholarships, sponsorship and mentoring.

Employment Path Programs

  • Employment at all levels throughout the company
  • Call Center Agents / Corporate Hire Programs
  • Veteran / Service / Disabled Veteran / Spouse Call Center Solutions

 undefinedMentorship Programs

  • Employee Resource Group
  • Executive Sponsors & Mentoring Programs

Executive Leadership Development Program

  • Call Center Leadership Intern Program
  • Executive Leadership Development Program

Scholarship Program

  • Children of AloriCares College Scholarships
  • Veterans Blue Ribbon School Scholarships and Working Internships

undefined

Alorica Reviews

477 Reviews
2.0
477 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alorica CEO Andy Lee
Andy Lee
194 Ratings
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    Alorica El Paso

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alorica

    Pros

    Great hours, guaranteed hours each week, great work environment

    Cons

    Short breaks not so great pay

Alorica Interviews

Updated Jan 9, 2015
Updated Jan 9, 2015

Interview Experience

Interview Experience

49%
28%
22%

Getting an Interview

Getting an Interview

72%
16%
5%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Alorica.

    Interview Details

    The process is quicker than almost all companies but a lot of holes. I was hired the same day I applied but was waiting for a very long time to be interviewed.

    Interview Questions
    Accepted Offer
    Easy Interview

Alorica Awards & Accolades

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Additional Info

Website www.alorica.com
Headquarters Irvine, CA
Size 5000+ Employees
Founded 1999
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year
Competitors TeleTech, SYKES, Convergys

Alorica is a leading Business Process Outsourcing Provider of customer management solutions spanning the entire customer lifecycle. From customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers a seamless customer experience across all service channels. Alorica’s award-winning Business Process... More

Mission: Alorica believes in creating opportunities for its clients, people, and in its communities.

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