American Airlines

www.aa.com
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American Airlines Reviews

757 Reviews
3.3
757 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
87 Ratings
  • 1 person found this helpful  

    Working here has really enlighten my views on different cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - American Airlines Flight Attendant in Lax, GA
    Current Employee - American Airlines Flight Attendant in Lax, GA

    I have been working at American Airlines

    Pros

    I love the fringe benefits,as well as the ability to travel free

    Cons

    Long hours away from home

    Advice to ManagementAdvice

    Hire more transgender

    Recommends
    Positive Outlook
    Approves of CEO

American Airlines Interviews

Updated Feb 26, 2015
Updated Feb 26, 2015

Interview Experience

Interview Experience

72%
16%
11%

Getting an Interview

Getting an Interview

74%
14%
3%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1. 6 people found this helpful  

    Customer Service Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at American Airlines.

    Interview Details

    A month after I applied I got email to schedule a one on one. Everyone was friendly and laid back. The next day I received an offer letter.

    Interview Questions
    • How would you handle a customer that was late missed his/her flight and now he/she is blaming you for this?   Answer Question
    Negotiation Details
    No negotiation, set hourly pay. Very low pay, 4-5hr shifts if no delays, travel benefits
    Accepted Offer
    Easy Interview

American Airlines Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality, Human Rights Campaign, 2012
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
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Additional Info

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Website www.aa.com
Headquarters Fort Worth, TX
Size 5000+ Employees
Founded 1934
Type Company - Public (AAMRQ)
Industry Travel & Tourism
Revenue $10+ billion (USD) per year
Competitors Unknown

AMR knows America's spacious skies -- and lots of others. Its main subsidiary is American Airlines, one of the largest airlines in the world. Together with sister company American Eagle and regional carriers that operate as American Connection, American Airlines serves more than 250 destinations in 50+ countries in the Americas, Europe, and Asia/Pacific. The overall fleet exceeds 900 aircraft; American Airlines operates about 620 jets. The carrier extends its geographic reach through code-sharing arrangements and is part of the oneworld Alliance, along with British... More

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