The American Arbitration Association wants to keep things civil. The organization provides arbitration, mediation, and other forms of alternative dispute resolution services -- alternatives, that is, to going to court. It maintains a panel of about 7,000 arbitrators and mediators who can be engaged to hear cases and supports their work. The association also offers training and helps develop arbitration and mediation systems. An affiliate, the International Centre for Dispute Resolution, works with other arbitration groups to provide services in some 40 countries outside...
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