American Eagle Outfitters

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American Eagle Outfitters Reviews

1,121 Reviews
1,121 Reviews
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American Eagle Outfitters Interim CEO Jay Schottenstein
Jay Schottenstein
120 Ratings
  • 1 person found this helpful  

    Its not about being good at the job necessarily, just appearing so and being well liked by management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Eagle Outfitters


    40% discount, sometimes you get free merchandise based on your sales performance


    Within the first three weeks of employment, its decided whether you'll be a full or part time employee. If you're part time, as was I, expect anywhere from 1 to 20 hours a week if there is a new floorset coming up. Its extremely insulting. They will give out no hours, but in the meantime they are still hiring. I heard the managers laughing about whether or not an employee would show for the one hour they'd scheduled her for that week. Its retail, sure, but I expect better. Also, credit cards and rewards cards are the biggest deal, sell these and you're golden, which is why I see managers teaching associates to trick customers into rewards cards. We're a factory outlet, with a slightly different system of things, so by asking an existing rewards customer to 'update' their information you're really resigning them up for one, which becomes an issue for the customer later when you're looking them up at the register and don't know which of their five cards to add their points to. Pretty scummy.

    Doesn't Recommend

American Eagle Outfitters Interviews

Updated Jan 22, 2015
Updated Jan 22, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at American Eagle Outfitters.

    Interview Details

    Process was fairly easy. After handing in my application, I was asked to go to the computer and complete a survey that basically analyzes your work style and ethics. Then, a group interview was conducted with basic questions like "How would you describe your personal style?" and "What experience do you have working with others?". Just relax, act cool, and dress trendy.

    Interview Questions
    Negotiation Details
    Accepted Offer
    Positive Experience
    Easy Interview

American Eagle Outfitters Awards & Accolades

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Additional Info

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Headquarters Pittsburgh, PA
Size 5000+ Employees
Founded 1977
Type Company - Public (AEO)
Industry Retail
Revenue $2 to $5 billion (USD) per year

It was once a purveyor of outdoor gear, but American Eagle Outfitters now feathers its nest with polos and khakis. The mall-based retailer sells casual apparel and accessories (shirts, jeans, shorts, sweaters, skirts, footwear, belts, bags) aimed at men and women ages 15-25. The chain operates about 1,085 stores in all 50 US states, Puerto Rico, Canada, and now in the Middle East. Virtually all of the company's products bear its private-label brand names: American Eagle Outfitters and aerie. Its 77kids chain (launched in 2010) caters to a younger set (children ages two to... More

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