American Express

www.americanexpress.com

American Express – Why Work For Us?

What will you do #foraliving?

Welcome to American Express. Here we encourage everyone who works with us to do what they love with pride, share their innovations, and realize their full potential by helping other people realize theirs. That’s our purpose. And how we can be sure, in every situation, we do more than our job – we accomplish our life’s work.

At our core, American Express is a global services company that makes commerce easy, secure and more rewarding for millions of consumers and businesses around the world. As we process payments, we identify customer preferences and market trends, and then turn this knowledge into real value. Cardmembers get bene?ts, rewards, savings and experiences. Merchants get access to high-spending customers and business-building insights. Our network creates new possibilities for people to pursue their passions and realize their potential. You can, too.

Because we are a world-class employer reimagined for the digital age. And we strive to create an environment where people are respected, feel personally and professionally fulfilled and look forward to coming to work.  But don’t just take our word for it…

  • J.D. Power has ranked us highest in customer satisfaction for credit cards for five years in a row
  • Fortune ranks us among the Best Places to Work and World’s Most Admired Companies
  • Interbrand ranks us among the Best Global Brands
  • DiversityInc ranks us as one of the Top 50 Companies for Diversity
 

Because you are not afraid of embracing challenges. And you share an admiration for the values on which this company was built – trust, service, security, integrity, quality, good citizenship and respect.

American Express seeks professionals with a wide variety of backgrounds and skill sets. Discover our global opportunities in....

  • Client Management & Sales
  • Consulting
  • Customer Care
  • Digital Commerce
  • Finance
  • Human Resources
  • Marketing & Communications
  • Risk
  • Technologies 
  • Travel

American Express Reviews

2,113 Reviews
3.6
2,113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Express Chairman and CEO Ken Chenault
Ken Chenault
1,517 Ratings
  • 12 people found this helpful  

    Solid company with limited senior opportunities for women in technology group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at American Express full-time (more than 5 years)

    Pros

    Good work life balance, beautiful office location, reasonable benefits, great people and highly talented workforce. Excellent city wide perks (museums/parks). Brand cache.

    Cons

    Emphasis is on consistently bringing in untested external talent rather than recognizing internal high performers for promotion. Poor track record of placing women in senior tech positions despite the relatively large population of females in the technology realm at lower levels. Also force ranks performers to meet a curve without considering real team performance.

    Advice to ManagementAdvice

    Recognize all high performers, especially in AET, not just young male "up and comers". Emphasis team performance over individual ranking. Stop assuming external talent is better - especially in technology groups where there are many internals with cutting edge mobile and web experience.

    Recommends
    Positive Outlook
    Approves of CEO

American Express Interviews

Updated Jan 30, 2015
Updated Jan 30, 2015

Interview Experience

Interview Experience

60%
22%
17%

Getting an Interview

Getting an Interview

49%
14%
13%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 1+ weekinterviewed at American Express.

    Interview Details

    i applied online, then they emailed me, then i had a phone conversation with an hr contact, then an phone interview with the hiring manager. the final step was to meet in person with the hiring manager. overall the process was easy and enjoyable.

    No Offer
    Positive Experience
    Average Interview

American Express Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For, Fortune, 2012
100 Best Companies to Work For, Fortune, 2010
Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
Employees’ Choice -50 Best Places to Work, Glassdoor, 2009
100 Best Companies to Work For, Fortune, 2013
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Additional Info

Website www.americanexpress.com
Headquarters New York, NY
Size 5000+ Employees
Founded 1850
Type Company - Public (AXP)
Industry Finance
Revenue $10+ billion (USD) per year
Competitors Visa Inc., MasterCard, Discover

Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize... More

Mission: American Express is the global services company that offers talented individuals challenging work with purpose, because only American Express infuses a desire to serve... More

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