American Express Overview

A unique service company

American Express is the only company with a strong, global presence across the entire payments chain. We are the world’s largest card issuer, the premium network for high-spending cardmembers, a processor of millions of transactions daily, and a partner that provides business-building services to a worldwide merchant base.

Having this horizontal scale across payments gives us diverse opportunities to grow our business and drive innovation in the marketplace. It’s also a gateway to a broader array of services that further differentiate American Express.

Our direct relationships with many millions of consumers, businesses and merchants worldwide -- combined with our leading-edge marketing, information management and rewards capabilities -- enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility, and create communities of people with common interests. This is what makes American Express a unique, and uniquely powerful, services company.

Personal recognition

As a company whose primary mission is to take care of customers, American Express has created a culture with service at its core. We dedicate extensive resources and effort to satisfying and surprising customers with thoughtful, creative and personalized solutions. You’ll find the same level of personal attention, respect and support for our people as well.

We place great importance on doing what is right, what is best and what is innovative. Our organization has held true to these beliefs for 160 years. They’re a source of passion and immense pride. And we continue seeking people to champion these values and beliefs as we grow.

Global healthy living

At American Express, our benefits include flexible, customizable options that are competitive in our local markets. As an organization, we have a passion for taking care of people. Our people are just as important as the customers they serve, and our benefits reflect this.

A testament to this mindset is our signature Healthy Living program. Healthy Living is a global wellness program developed specifically to help our employees and their families understand, achieve and maintain good health. The program is customized to employees’ needs in local markets and includes a range of activities such as prevention, nutrition, exercise, vitality and balance. The program is available in Canada, India, Mexico, Singapore, the United Kingdom and the United States.

We see ourselves in you

The world’s a big place, filled with big ideas and amazing people. And we want the best of them here at American Express.

What does that mean for you? It means we value who you are and your unique set of experiences. We believe the opportunity to be yourself is our opportunity, too. It helps us to be a more effective, stronger and well-rounded organization.

Diversity and inclusion are prized at every level of the company. They help us find the most talented people and allow us to understand the nuances of different markets and cultures. And they make our brand vital, enduring and ever-evolving.

To raise awareness and reinforce the effort, American Express offers supportive Employee Networks and ongoing Diversity Events to all of its people. And our achievements have been recognized by organizations like Diversity Inc and Working Mother magazine in the United States, the Stonewall Equity Index in Europe, and the JMA Management Review in Asia, just to name a few.

Yes, we will always be interested in where you came from, but we’re even more excited about where you’re going. Get there with us.