American Red Cross

The American Red Cross

American Red Cross – Why Work For Us?


Employees and volunteers of the Red Cross are essential in keeping the American public informed and prepared to prevent and respond to disasters and personal emergencies.

We provide training in lifesaving skills such as CPR and first aid. We collect and distribute more than 40 percent of the nation's blood supply. We support members of the military, veterans and their families. We help victims of nearly 70,000 disasters annually in providing them the support, comfort and necessities they need to recover.

Our humanitarian mission connects us to people and communities across the nation and around the world. We are committed to ensuring that our people, programs and services reflect the diversity of the people and communities we serve.

Our local Red Cross units make it possible for us to be present within communities nationwide. Your skills and talents help us maintain this network of chapters to provide services in communities across the country— so that no one is ever alone in their time of greatest need. Our dedicated staff are crucial to the Red Cross and the delivery of our mission.

Are you interested in both challenging and rewarding career opportunities with the world's largest humanitarian network? By joining the Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. 

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Vision Statement

The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...

...all people affected by disaster across the country and around the world receive care, shelter and hope;

...our communities are ready and prepared for disasters;

...everyone in our country has access to safe, lifesaving blood and blood products;

...all members of our armed services and their families find support and comfort whenever needed; and an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

Fundamental Principles of the Global Red Cross Network


The Red Cross, born of a desire to bring assistance without discrimination to the wounded on the battlefield, endeavors—in its international and national capacity—to prevent and alleviate human suffering wherever it may be found. Its purpose is to protect life and health and to ensure respect for the human being. It promotes mutual understanding, friendship, cooperation and lasting peace amongst all peoples.


It makes no discrimination as to nationality, race, religious beliefs, class or political opinions. It endeavors to relieve the suffering of individuals, being guided solely by their needs, and to give priority to the most urgent cases of distress.


In order to continue to enjoy the confidence of all, the Red Cross may not take sides in hostilities or engage at any time in controversies of a political, racial, religious or ideological nature.


The Red Cross is independent. The national societies, while auxiliaries in the humanitarian services of their governments and subject to the laws of their respective countries, must always maintain their autonomy so that they may be able at all times to act in accordance with Red Cross principles.

Voluntary Service

The Red Cross is a voluntary relief movement not prompted in any manner by desire for gain.


There can be only one Red Cross society in any one country. It must be open to all. It must carry on its humanitarian work throughout its territory.


The Red Cross is a worldwide institution in which all societies have equal status and share equal responsibilities and duties in helping each other.

Sleeves Up. Hearts Open. All In.


Our organization is focused on improving and saving lives. Our culture is comprised of ordinary individuals who have the innate desire to do extraordinary things. As an organization that embraces and celebrates diversity and impartiality, we also have the common bond of humanity that unites us together, not just in the face of emergencies and disasters, but in helping our neighbors every day.

The efforts of the American Red Cross have global impact. The depth and breadth of our services – whenever and wherever they're called for – is unmatched by any organization in the world. Our ability to fulfill our mission does not happen without the time, care and passion of our employees and volunteers, who know that the services we deliver and the products we develop help save and improve lives every single day throughout the world.

The Fundamental Principles that lead the way our employees and volunteers serve the world also guide the way members of the Red Cross serve one another. Red Cross values and guiding behaviors provide the foundation for the standards to which we hold ourselves. In our daily interactions with others both inside and outside of the organization, we maintain the highest integrity of our central values that are essential to our continued success: compassionate, collaborative, creative, credible, and committed:

  • Compassionate: We are dedicated to improving the lives of those we serve and to treating each other with care and respect.
  • Collaborative: We work together as One Red Cross family, in partnership with other organizations, and always embrace diversity and inclusiveness.
  • Creative: We seek new ideas, are open to change and always look for better ways to serve those in need.
  • Credible: We act with integrity, are transparent guardians of the public trust and honor our promises.
  • Committed: We hold ourselves accountable for defining and meeting clear objectives, delivering on our mission and carefully stewarding our donor funds.

Our commitment to fostering high performance and diversity also makes us a leader in the nonprofit industry, but our desire for excellence doesn’t stop there. We actively recruit experts in the fields of humanitarian aid, disaster response, blood banking, and health and safety. We are committed to advancements in information technology, financial management systems, and in implementing programs that help keep us ahead of the competition.

If you’re passionate about helping people and living our core values, and you’re looking for a career with a visionary humanitarian organization, see how you too can make a difference.


Now is an exciting time to join the American Red Cross. We're all working harder than ever to support our mission, and celebrating the people who carry out that mission every day – our employees!

Total Rewards is the American Red Cross’s promise to you as an employee, that includes competitive pay and benefits, rewards for your achievement and commitment, opportunities to learn and grow, and the experience of working for such a dynamic organization. These four main categories of your Total Rewards are the basis of many programs and benefit offerings that are here to help you find balance and peace of mind—for your work, family, health, and finances.

Pay & Benefits
Competitive compensation, including the opportunity for performance-based pay increases
Paid time off for vacation or illness
Leave of Absence offerings
Paid holidays
Medical, dental, vision insurance, among other insurance offerings
Savings Plan 401(k)

Recognition & Engagement
Service Awards to reward commitment
Local and national recognition awards to recognize outstanding achievements

Growth & Development
Annual Performance Reviews
Employee training and development programs
Internal Career Center

The Red Cross Experience
Blood Drives and matching donations
Diversity Initiatives and Affinity Groups
Ethics and Compliance programs and resources

Employees represented by a collective bargaining agreement should consult their collective bargaining representative for the Total Rewards offerings that apply.

American Red Cross Photos

American Red Cross Reviews

822 Reviews
822 Reviews
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American Red Cross President and CEO Gail McGovern
Gail McGovern
390 Ratings
  • 5 people found this helpful  

    Mostly wonderful work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist
    Former Employee - Specialist

    I worked at American Red Cross full-time (more than 10 years)


    The brand is strong and makes you feel proud to be a part of the humanitarian organization.


    High upper management made poor decisions over many years. No stability or appreciation for employee dedication.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

American Red Cross Interviews

Updated Jan 16, 2015
Updated Jan 16, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Lab Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    They moved very quickly. Phone and face interview in 1 week and offered the position the following week. The process was simple and easy to maneuver through. However, HR was ver difficult to contact to answer questions.

    Interview Questions
    Accepted Offer

American Red Cross Awards & Accolades

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50 Happiest Companies in America, Career Bliss, 2013
Recent Updates
  • American Red Cross update
    30+ days ago

    We are looking for a Talent Acquisition Adviser in Omaha NE with amazing call center recruiting experience to find blood donor recruiting representatives in this competitive market. Up for the challenge? Check out the job and all we have to offer.

    American Red Cross - Careers

    The American Red Cross helps prepare communities for emergencies and keep people safe every day thanks to caring people who support our work. Please support your local Red Cross.

  • American Red Cross update
    30+ days ago

    We are always looking for excellent, customer service focused phlebotomists to join our teams throughout the United States. You can search by location when you visit our careers portal


Additional Info

Headquarters Washington, DC
Size 5000+ Employees
Founded 1881
Type Nonprofit Organization
Industry Non-Profit
Revenue $2 to $5 billion (USD) per year

The humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common bonds of humanity and compassion unite us together, not just in the face of emergencies and disasters, but in helping our neighbors every day.

Since being founded by Clara Barton in 1881, the Red Cross has been a consistent lifeline... More

Mission: The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors

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