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American Water – Why Work For Us?

undefinedAbout Us

In a world where everything we touch frequently changes, water is our constant.
We’ve never stopped needing it to drink, to cook, to clean, to live. We’ll always need it for sanitation, for fire protection, for watering our lawns and washing our cars. 

It’s easy to take water for granted. And because so many do, we don't.

We are experts at delivering high-quality water and wastewater service to our customers. And we are more. We are scientists, environmentalists, innovators, and protectors. 

We are also residents and employees in the communities we serve. We understand how important, how precious, and how critical water is to daily life. It's not always apparent just how far into our daily lives water reaches. We just know that when we need it, we expect it to be there. How it gets there, and more importantly, ensuring that it does get there and that it is of high quality, is what our skilled team cares about most.

We invite you into our site to explore and learn about water, all that we do for our customers and the communities we serve.



At American Water, you can be a part of a dynamic group of individuals committed to supporting quality of life and preserving our local environments. Join our more than 6,700 proud employees who, on a daily basis, make a significant contribution to the day-to-day lives of millions.

Our culture is built on a foundation of innovation, diversity and community involvement. Our people thrive because they understand the importance of their work, and the impact they have on everyday life for millions of people. Opportunities exist in areas such as Research and Development, Finance, Customer Service, Information Technology, Engineering, Production, Distribution, Operations, and more.

undefinedWorking at American Water

What We Do
We provide our customers with high-quality water and other water-related services and supply. American Water professionals are given the chance to learn about water treatment from a standpoint of high-level government involvement, the opportunity to develop new and exciting ways of treating the business of water resource management and to develop multi-disciplinary skills within our customer- and community-focused culture. American Water also relies on a number of employees with experience in commercial products and services to ensure that we maintain our high standards. It’s challenging work and requires unique individuals with a sense of purpose and the drive to carry projects through to completion.

Career Paths
When you start a career at American Water, you get the stability of a company that’s been in business since 1886. American Water is the largest investor-owned water and wastewater utility company in the United States. With headquarters in Voorhees, NJ, the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 15 million people in more than 30 states and parts of Canada.

An Industry Leader
As the largest investor-owned water and wastewater utility company in the United States, we are experts in water quality testing, compliance and treatment and have established and own industry-leading water testing facilities. Our technologically advanced quality control and testing laboratory in Belleville, Illinois is certified in many states across the country. Our laboratories and other facilities perform more than one million water quality tests per year.

We offer an excellent benefits package, including medical and dental insurance, company paid life insurance, flexible spending accounts, and a 401 (k) savings plan with company match.


At American Water, we see diversity as a vital element in creating an environment where differences are accepted, and are important to the company's success. In March 2005, American Water appointed a Diversity Officer to help embed diversity into our culture and actions.

We will encourage, honor, and celebrate differences in our workforce, including race, gender, spiritual practice, age, nationality, physical capabilities, education, and personal style.

To foster such a culture, we will:

  • recognize that a diverse workforce adds value to the organization;
  • include an awareness of the many diversity issues;
  • openly communicate the importance of compassion, sensitivity, benevolence, inclusiveness, and kindness; and
  • respect and encourage all employees based on their own identity, creativity, and originality.

American Water values and promotes diversity in its workforce and aims to reflect the local communities it serves through the people it employs, wherever possible.

American Water Photos

West Virginia American Water and U.S. Army Corps of Engineers
american water
At American Water, we hold ourselves to the highest standards in delivering clean, high-quality drinking water

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American Water Reviews

100 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
American Water CEO Susan Story
Susan Story
12 Ratings
  • Good company, Contractor friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Training Development Contractor in Voorhees, NJ
    Former Contractor - Training Development Contractor in Voorhees, NJ

    I worked at American Water as a contractor (less than a year)


    Good pay as contractor.
    Offered me full-time but did not accept fir that particular role.


    Manager oversight..I didn't accept full-time due to manager- they are no longer there.

    Neutral Outlook
    No opinion of CEO

American Water Interviews

Updated Jan 21, 2015
Updated Jan 21, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    IT Project Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at American Water.

    Interview Details

    Was contacted and interviewed by a recruiter and told about the position, seemed like a great fit with my background doing mergers and acquisitions. We settled on a rate and was submitted for the role. Interest and an interview was scheduled with the hiring manager. On the day of the interview with the hiring manager the interview was cancelled 10 minutes after the scheduled time because after further review they felt i was over qualified for the opportunity.

    Interview Questions
    • Could i explain my experience with corporate Mergers and Acquisitons.   Answer Question
    No Offer
    Negative Experience
    Easy Interview

American Water Awards & Accolades

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Additional Info

Headquarters Voorhees, NJ
Size 5000+ Employees
Founded 1886
Type Company - Public (AWK)
Industry Oil, Gas, Energy & Utilities
Revenue $2 to $5 billion (USD) per year

Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 6,700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states, as well as parts of Canada.

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