Recent Updates
  • Amplify Credit Union update
    10 days ago

    Amplify is seeking candidates for our Mortgage Processing department. Why work for Amplify? Friendly, collaborative environment - Tired of the cut-throat nature of the mortgage world? Amplify offers "mortgage heaven" Work/Life balance – Put an end to those 60+ hour workweeks! Flexibility - Check out early and log in later from home Great benefits - Including 401(k) matching, profit sharing, monthly on-site massages, dry cleaning pickup/ delivery, a free on-site gym, and more If you have the qualifications for this role, apply & see what mortgage heaven is like!

  • Amplify Credit Union update
    30+ days ago

    Ever feel like you submit your resume for a job and it goes into a black hole, never to be seen again? We know the feeling, and it isn't a good one! That is why Amplify's career site (http://glassdoor.com/slink.htm?key=vIKB0) is structured to give you visibility into exactly where you stand in the selection process. If you have submitted your resume, you can log into the career center at any time, click on "Resume/CV Submission History", and check your progress. No more resume black hole!

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Amplify Credit Union – Why Work For Us?

Amplify is a member-owned cooperative with more than 50,000 members and over $736 million in assets. We've been serving Austin since 1967, when we got our start as IBM Texas Employees Federal Credit Union.

In 2006 we changed our name to Amplify Credit Union and opened our membership to anyone who lives, works, or goes to school in Bastrop, Caldwell, Hays, Travis and Williamson counties. You also qualify for membership if someone in your family is currently a member.

While we've grown by leaps and bounds since 1967, one thing has remained constant: our primary focus is on serving the best interests of our members. Every day, every decision we make is rooted in making sure we're acting as responsible stewards of our members' finances.

If you have to work, shouldn't you enjoy it?


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Amplify Federal Credit Union offers talented and motivated people (like you!) the opportunity to do the best work of their lives in an exciting and emerging company. Offering competitive pay and benefits, internal advancement opportunities, and community involvement, you'll have the potential to build the career of your dreams.

Amplify is people helping people achieve financial success.  We want to show our members what it's like to bank less and live more! 

The minute you walk in the door at one of our branches, you'll fully experience what makes AMPLIFY so special.  You'll see smiling faces and a bright, open environment.  You'll feel welcomed and comfortable as you relax in one of our lounge chairs, listening to music or a program on our big-screen TVs while you enjoy a cup of locally-roasted coffee.

But the AMPLIFY experience is more than just chairs and coffee. It's about caring - for our members, our team members, and our community. That's the real difference.

Mission
At AMPLIFY, our culture starts with our mission statement:  Amplify is people helping people achieve financial success.  Our mission statement proclaims what we do and who we do it for. It is about providing solutions and adding value. It is our commitment, our purpose for existing.

Culture
Our culture provides a supportive environment where every team member is motivated and inspired to go beyond the typical service interaction and provide extraordinary experiences, both internally and externally.  Team members are encouraged to look at the big picture and strive for solutions to produce positive results.

You are empowered to make decisions that will make a lasting impression on those around you. We challenge you to use creativity and innovation to go beyond your current capabilities and go beyond traditional banking.

Values
At AMPLIFY, we have certain values that help us decide what we should do in any given situation.  Those values are:

  • Respect
  • Service
  • Accountability
  • Commitment
  • Honesty

Recognition
We recognize that the success of our organization depends on the contribution of the team members within it. Our recognition program is designed to honor those contributions. 

  • Champion Award - honors team members who go above and beyond to assist internal or external customers
  • Pursuit of Excellence Award - recognizes team members for achieving certifications or degrees, publishing an article, representing AMPLIFY by speaking at an event, participating in a professional development group, or holding a leadership role in a professional association
  • Keen Observer Award - recognizes team members who have protected AMPLIFY and our members by applying keen observation skills to prevent fraud
  • Back Office Member Advocate (annual) -honors a Back Office individual who strives to produce the best possible outcome for our members. This person is someone who regularly:
    • bends over backwards to assist front office team members with member needs, and who doesn't hesitate to help a member directly if the situation arises, and/or
    • looks for ways to improve back office processes to enhance the member experience we provide
  • Front Office Member Advocate (annual) - honors a Front Office individual who strives to produce the best possible outcome for our members and truly help them achieve financial success. This person has a passion for:
    • helping members by cross-selling the best products and services for each unique situation,

    • bringing up new ideas to better serve them,

    • speaking out on issues of concern, and 

    • engaging in healthy debate to help members accomplish their goals.

  • Department of the Year (annual) - recognizes a department which demonstrates exemplary professionalism and enforces accountability in the achievement of credit union goals at all levels of the organization
  • Outstanding Achievement (annual) -  

    This award recognizes one Manager/Supervisor and one team member who has had a remarkably positive impact on Amplify team members, members and the community during the prior year while upholding our values of Commitment, Honesty, Respect, Service, and Accountability

  • Tenure Award - honors team members who have reached a milestone anniversary with AMPLIFY

  • Humanitarian Award (annual) -

Community involvement is an important part of our culture. Our business success is built on the community around us, now more than ever. Therefore, we believe it is our responsibility to give back to those who support our growth. Through volunteerism, we can strengthen the communities around us and strengthen our business as well.

We encourage every team member to give back to the community in some way.  To facilitate this, we offer paid time off through our Community Care Program so that our team members may participate in volunteer projects that occur during their normal work day.  Full-time team members receive up to 40 hours a year while part-time team members receive up to 20 hours a year.

Team members who log at least 40 hours of community service during the calendar year are recognized with the Humanitarian Award.

The benefits of working at AMPLIFY are numerous and varied to suit the needs of our diverse team.  Of course, the best benefit of all is having a job you love!

Eligibility
Team members who work 38 hours or more per week are eligible for all of our benefits.  New team members become eligible for our benefits (including medical/dental) on the first of the month following three full months of employment.  So, if you start on 2/1 and you work 38 hours or more per week, then you are eligible for benefits on 5/1.  If you start after the first of the month, then you become eligible for benefits a month later (6/1, in this example).

Medical
We are insured by UnitedHealthCare and offer three different plans, including a high deductible plan with a Health Savings Account.  Learn more about this at www.goAMPLIFY.com/employment/employee_benefits

Dental
Our dental insurance is provided through MetLife.  Learn more about our dental insurance at www.goAMPLIFY.com/employment/employee_benefits


Paid Time Off

Amplify offers a Paid Time Off program instead of vacation and sick time plans.  Paid Time Off gives our team members the flexibility to use their time for what is important to them. PTO can be used for vacation time, sick time, or "I just want a day for me" time. 

PTO starts accruing the first pay period you are an employee. The accrual schedule is below. NOTE:  Days Accrued Annually and Hours Accrued Annually are based on a 40 hour work week.  These amounts will differ for part-time employees.

Years of Service  FT Annual Days Accrued  FT Annual Hours Accrued Exempt Accrual Rate Per Pay Pd  Non-Exempt Accrual Rate Per Hrs Worked up to 40/week
 0-5  18 144  5.5385  0.0692 
 6-10  23 184 7.0769 0.0885 
 11-15  26 208 8.0000  0.1000 
 16-20  28  224  8.6154  0.1077 
 21+  30 240  9.2308  0.1154 
 

Other Benefits 

In addition to the basic benefits, we also offer:

  • Medical and Dependent Care Flexible Spending Accounts, which allow you to deduct money on a pre-tax basis to pay for medical expenses that your insurance doesn't cover or dependent care expenses (note:  FSA benefits are only available to employees working 38 hours or more per week); 
  • 401(k) Plan * with employer matching of 100%  up to the first 1% contributed by the participant, and 50% for up to the next 5% contributed by the participant (total match of 3.5% on participant's 6% contribution);
  • Defined benefit (pension) plan * that is fully funded by the credit union, providing an additional source of retirement income for eligible team members;
  • Supplemental benefits, such as supplemental life insurance and cancer/critical illness insurance;
  • Voluntary benefits * such as pet insurance, prepaid legal services and identity theft protection;
  • Paid Holidays *;
  • Credit Union membership * and access to services such as BillPayer at no charge;
  • Tuition Reimbursement Program ($2,000 per calendar year for undergraduate studies; $5,250 per calendar year for graduate studies) *;
  • Recognition Program *;
  • Discounted membership to Gold's Gym *;
  • Company gym at Parmer offices*;
  • Up to 40 hours per year of paid time off to perform community service during work hours (20 hours for part-time employees) *; and
  • Wardrobe Assistance Program * (provides an interest-free loan of up to $500 for the purchase of professional clothing/shoes or AMPLIFY logo wear, with an additional $250 available to purchase work out clothing as part of our wellness program)

*Indicates benefits for which part-time team members working less than 38 hours per week are eligible.  NOTE:  Team members must work at least 1,000 hours per year to be eligible for the 401(k) Plan and the defined benefit plan.

Volunteer gets recognized for work with Jackson family

By Nicole Villalpando | Seasons For Caring | Monday, April 9, 2012, 03:35 PM

Amplify Credit Union, which helped both the Jackson family and James Ferguson, get redone homes recognized one of its volunteers on the project with an Humanitarian Award.

Terry McCoy, a training coordinator, at the credit union served as project manager for the renovations to Bertha and Lloyd Jackson’s home. The home got a new bathroom, a new kitchen repainted inside, ceiling holes repaired and refurnished with help from Amplify and other donors.

Amplify gives all of its employees 40 hours of paid volunteer work. McCoy was one of three employees who used all 40 hours. 46 employees used at least some of their Community Care Hours last year.

Amplify Lends A Hand During Season of Caring

 

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Amplify CEO Paul Trylko Elected Chair of Texas Credit Union League

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Three Amplify Employees Named to ACCU Board

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I Love Amplify!

These are all actual Amplify employees. Click on any employee's photo to read the whole story! 

Allicen Cano - Accounting Chris Boultinghouse - Software Development

 

Allicen"I love Amplify because of all the benefits the credit union provides for my family. There are so many it's hard to list them all in just a few sentences." Chris B"I love working at Amplify for many reasons, but perhaps none stronger than the sense of "belonging" I’ve always had here."

 

Denise Hart - Human Resources

 

Gerald Brawley - Retail

Denise and Haley"Through many changes and much growth, I can honestly say that coming to Amplify was one of the best decisions I have ever made." Gerald"I love working at Amplify because it’s a positive, progressive, bright, exciting, challenging, and sometimes surprising place to be."

 

John Orton - Finance

 

LaRita Bopp - Loan Operations

John"Amplify has a rich 40-year history and provides many of the great things larger companies offer (fair pay, benefits, financial stability), while at the same time also providing many of the advantages smaller companies offer " LaRita"I love Amplify because of the people who work here."

"We come in all shapes, sizes, colors, backgrounds, age groups and work histories. We love to laugh, eat and have a good time."

 

Liz Boultinghouse - Project Management Office

 

Roofia Mozdbar - Retail

LizB"I knew the minute I started work here in 1987 that this was a great place. The family-oriented atmosphere, the member-oriented service, the welcoming friends...all made me want to be here." Roofia"I love working at Amplify because the environment is very friendly. I get lots of support from management and co-workers and I really feel the love."

 

Suhel Vahora - IT

 

Zac Jones - Business Services

Suhel"I have been working at Amplify for about 3 years now, and trust me I didn't even realize those 3 years went by. When you are having fun, time flies away very fast without you knowing it." Zac"I have my family back home, and I have my family at Amplify."
 
"The people I work with genuinely care about their teammates – those within their department and those throughout the credit union."

 

Taylor Richardson - Retail

 

Maggie Li - Accounting

Taylor"Amplify really is a special place full of amazing people who see new opportunities in every new day that arrives. I LOVE IT!" MaggieL"I love Amplify because we are a family!"
 
"I love Amplify because everyday we deposit loyalty, withdraw smiles,
transfer happiness."

 

Nancy Ballman - Operations

 

Robin Early - Branch Administration

Nancy"I love Amplify because as Amplify employees we are passionate about what we do and how we do it. We care about our community, about our members, and about each other. " RobinE"One of the things I love most about working at Amplify though is that our Human Resources and Training departments do such an exemplary job of internal service for our employees."

 

Susie Anderson - Project Management Office

 

Jasmin Gammel - Project Management Office

Susie"I also think it is awesome that Amplify offers community care hours for its employees!" Jasmin with Tasha and Dante"I consider myself very fortunate to have applied at Amplify and gotten hired. Nowhere else have I felt as valued and given so many opportunities to succeed."

Amplify Credit Union Photos

Amplify Credit Union Reviews

3.4
Rating Trends
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Approve of CEO
Amplify Credit Union President and CEO Paul Trylko
Paul Trylko
13 Ratings
  • Featured Review

    And this is why I don't look at other jobs....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amplify Credit Union full-time (More than 8 years)

    Pros

    I have worked at Amplify for almost 10 years now. I've watched it grow from about 100 employees to now over 200 employees. We've multiplied from two branches to 8 in that time. I've seen the implementation of our mortgage department and watched it grow into a booming part of our business. Business and Consumer lending have developed and become defined. There has been a ton of change, not the least of which was our name change from IBM Texas Employees Federal Credit Union (whew!) to Amplify back in 2006. The change is what keeps it exciting for me. Every day is something different. But there are other things that make me want to stay, like excellent benefits, flexible hours (I'm in a back office role), ability to attend training and external conferences, etc. What really makes a difference is the company culture. I had never worked for a not-for-profit organization before I came to Amplify, and the perspective is amazing. Even though I'm not dealing with our members directly, hearing the stories from our retail and lending teams about how they have helped our members avoid fraud, keep their car, get a loan to buy an engagement ring...it makes me feel good by association! I am so proud to work with everyone on this team because they put their hearts into their work with a smile on their face. It just encourages me to do what I can to support them so they can support our members. That kind of teamwork was never all that evident in my other jobs. I've never felt hesitant to talk to any of our leadership team, from Paul (our CEO) on down. All the Sr. VPs have their doors open unless they're in a meeting, and if I have a question for one of them I can just pop my head in the door and ask. I really like that they have a meeting with all the managers each quarter to fill them in on everything from our financials to our goals to employee recognition and plans for the future, and then the managers present all that information to their departments. Those meetings help me stay in tune with what is going on in other departments and with the business as a whole. I get contacted by headhunters on a pretty regular basis, but I don't even bother to consider other jobs. I've been elsewhere. I know what it's like. Amplify is the best place for me.

    Cons

    I paint a glowing picture above, but everything can't always be rainbows and puppies, and that is true here, too. Amplify has its warts. Sometimes communication is a challenge - a bombardment of emails and process changes that don't always filter out to everyone who needs to know prior to the change occurring. I think that is par for the course in most companies these days. Some departments are still rather flat in structure, which means that there aren't as many opportunities to move up, if that is what your career goal is. That being said, I have seen a great number of my coworkers kind of job hop within our organization, getting experience in multiple roles and multiple departments. That is cool for them, but also really helpful to Amplify because it helps build understanding of how what they are doing in their department affects other departments. Plus we get to keep all that historical knowledge in the company. The thing that is probably the biggest con for me is that sometimes people bring their baggage from past work lives into Amplify. When they are managers, it can be hard to scrape off the habits they acquired at other organizations so that they mesh with our culture here. When they are individual contributors, many times they are paranoid of management and of speaking up or making suggestions. They don't have trust in the organization, and they aren't willing to give it a chance or ask questions to verify their beliefs, they just hold on to their trunk of distrust and make assumptions based on that. For me, that is a huge frustration - if you can't contribute to a positive culture, or even try, then take your negativity elsewhere.

    Advice to Management

    Work gets busier and busier, but don't let that prevent you from getting out and talking to those who report to you, and even those in other departments. We go farther together than we can go alone. Communication is important. I really appreciate the freedom to voice my opinions and share my ideas and have them be heard, so please foster that for everyone. Keep your eyes and ears open - When there are people who are not performing or who don't demonstrate Amplify's values in their behavior, get them out of here before they start to bring their coworkers down.


Amplify Credit Union Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Average

Interview Difficulty

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  1.  

    Member Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2 weeks. I interviewed at Amplify Credit Union.

    Interview

    I was told I was going to interview with one manager to then find out I was to be interviewed by a panel of four managers. An apology was extended to me and I was told that this would be taken into consideration. The interview was about 2 hours long and every manager was prepared with a typed sheet of questions to ask me. A lot of the questions that were asked were situational questions tapping into personality, conflict management, stress management, and morals and ethics.

    Interview Questions

    • The most unexpected question I was asked was when they said for me to describe a time when I was the most compassionate.   Answer Question

    Negotiation

    I was given an offer and I never take the first offer. After a span of a few days, they contacted me and were able to pay me more than what I was making at my previous employer.

Amplify Credit Union Awards & Accolades

Something missing? Add an award
Best Austin CEO , Austin Business Journal, 2012
Candidate Experience Award , The Talent Board, 2013
Innovative Practices Award , Austin Chamber of Commerce, 2013
CEO of the Year , NAFCU, 2013
Customer Service , Greater Austin Chamber of Commerce, 2012
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Additional Info

Website www.goamplify.com
Headquarters Austin, TX
Size 150 to 499 Employees
Founded 1967
Type Nonprofit Organization
Industry Finance
Revenue $25 to $50 million (USD) per year

Amplify is a member-owned cooperative with more than 50,000 members and over $736 million in assets. We've been serving Austin since 1967, when we got our start as IBM Texas Employees Federal Credit Union. In 2006 we changed our name to Amplify Credit Union and opened our membership to anyone in Bastrop, Caldwell, Hays, Travis and Williamson counties. You also qualify ... More

Mission: People helping people achieve financial success.

Work at Amplify Credit Union? Share Your Experiences

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