- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Anna's Linens full-time (more than 5 years)Pros
My boss is the bestCons
Everything is good to me hereAdvice to ManagementAdvice
noneRecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied online. The process took a week – interviewed at Anna's Linens in September 2014.Interview Details
Process was very fast. Applied for the job and heard from the Store Manager within a few days. I interviewed the next day with 2 managers.
-The process was easy. They ask basic questions like:
* Why do you want to work at Anna's?
* Have you shopped at Anna's before?
* How would you handle an employee that is off task?
* Tell me a time where you had to overcome an angry customer.
After about a 20 minute interview the managers told me that we were doing a role-playing exercise, which made me nervous. Luckily the night before I went online and found a customer service video they posted about how they greet their customers.
We went to through the store, the managers explained the zones (1 and 2), who is where, the different sections, etc. We went to the front of the store and watched the sales associate up front greet the customers and the managers did the same. The greeting is long, but easy to get use too. Then both managers came to the door and I had to greet them like a customer.
You have to say " Hi, welcome to Anna's Linens, here's our current ad and a shopping cart, we have ______ (current promo) on sale this week in the front of the store".
Another major part of the Cashier/sales associate is announcements. This is suppose to be done every 15-30 minutes and you can promo whatever you want. I listened to a few from the managers and then I had to do 2. They want you to say something like "Welcome to Anna's Linens, be sure to check out our bed in a bags on sale this week for $29.99, we also have fleece blankets starting at $4.99" or whatever. This isn't the primary job of the managers, but we need to know how to do it.
That was the interview. The role playing part was nerve wracking at first, but ended up being fun and I got to know the managers and relaxed toward the end. The whole process took right at an hour.Interview Questions
Negotiation DetailsThe manager asked my salary requirements, I told her and she said "great, works for me". No negotiation.Accepted OfferPositive ExperienceAverage Interview
- The role playing threw me off. If your up for a position there I would recommend you look up their greetings online to get it memorized first... Answer Question
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Motherly devotion paid off for entrepreneur and company founder Alan Gladstone. Anna's Linens (which is named after Gladstone's mother, Anna) is a specialty retailer of discounted home furnishings, including bed linens, kitchen textiles, area rugs, window coverings, bath accessories, and housewares. Founded in 1988, the company operates more than 270 locations in about 20 states as well as an e-commerce site. Chairman, president, and CEO Gladstone envisions Anna's Linens eventually growing to 1,000 storefronts nationwide.