I worked at ApplePros
Cool company. Good ergonomic cubes with sit/stand workstations
Lots of chances to get perks through selling
Opportunity to advance to management and different departments
Innovative work environments. Home Based agentsCons
Pressure to keep call times to a minimum while keeping customer satisfaction high.
You have to like working with the public. Lets face it, there are some ignorant people who can not follow directionsAdvice to ManagementAdvice
management did a great job. I thought all my managers had something to offer, except for the one I could not understand half the time.RecommendsApproves of CEO
Getting an Interview
Getting an Interview
97 people found this helpfulApplication Details
I applied through a recruiter. The process took 2 months - interviewed at Apple.Interview Details
I was contacted by an Apple recruiter who had come across my resume on Monster or some other site that I had it on. The position was for the manufacturing group for mobile devices. It wasn't my typical area of expertise as I'm more design focused, but I have an extensive background in manufacturing and machining, so It seemed like a good time to make a change. I had a quick phone call with the recruiter and was asked the standard questions regarding why I was looking for a job, was I willing to relocate, etc. After this brief (10 minute) phone interview, I received an email and scheduled another brief phone interview with another recruiter, then again with a hiring manager.
The conversation with the hiring manager was very technically focused on manufacturing processes, plastics, metals, composites, tooling, machine tools, inspection, surface finishing, treatments, etc. This was about 30 minutes and the manager was a pleasure to talk to. He had a great sense of humor and the conversation although technical, was enjoyable and relaxed.
Following this I received an email and was invited for an on site interview. The Apple travel site takes care of your airfare, hotel, and rental car and is very efficient.
The on site interview was about 5 hours, meeting with someone every 30 minutes. The bulk of the interviews consisted of a bunch of Apple products and pieces being placed in front of me and discussions on how they were produced, tooling to manipulate them, ensuring accuracy, how surface finishes were produced, why things were done a certain way, how I would do them, and so on.
Everyone I met with was light hearted and seemed to have a sense of humor. All incredibly bright individuals and seemed to really enjoy what they were doing. All in all it was pretty intense, but if you know your stuff there shouldn't be anything unexpected. I was pleased that they didn't give me any brain teasers or abstract stuff like that. It was all straight to the point and was a good test of my manufacturing knowledge.
My advice to anyone in any interview situation is that if you don't know something, admit it. Don't try and BS your way through, especially in a group like I was in, as they will see through it. If you don't know something, just say so. My plastics experience is limited, so when technical questions about plastics and over molding came into the equation, I was up front and told them I knew about the process and could describe it to them, but had no hands on experience in it.
Also, make sure you can back up every single thing you put on your resume. If you have a lot of fluff in there it's going to come out in the interview process.
Lastly, don't show up empty handed. Bring examples of your work and show them how diverse your skill set is and why they should hire you. It's also a great for you to be able to talk intelligently about all the things you've done and explain your thought process behind them. This is what a lot of people you interview with are looking for.Interview Questions
Negotiation DetailsI initially received an offer from the recruiter verbally outlining my base salary, sign on bonus, relocation package, stock options, etc. They called me a few days later notifying me that the official offer was in the mail via FedEx next day air, and they had increased the base salary and sign on bonus that he had initially given me. It wasn't a massive increase in pay compared to what I was currently making, but it was enough to get me to accept, and was what I expected the job to pay. Certain things seem pretty set from a corporate standpoint (vacation days, stock vesting period, etc.) so I'm not sure how much negotiation room there actually is. Either way, I was happy with the offer they made me, and I accepted.Accepted OfferPositive ExperienceDifficult Interview
- This was a very 'hands on' interview. No BS questions, but know every manufacturing process you can, regardless how abstract. Same goes for surface finishing, treatments, and manufacturing automation. Also Apple does things very differently, cost is second to quality, So where other manufacturers are stamping sheet metal and molding things out of cheap pot metal, Apple is CNC'ing components, has incredibly tight tolerances, and is highly automated. View Answers (3)
Apple has an "i" for revolutionary technology. Since its release, the company's iPhone has spurred a revolution in cell phones and mobile computing. It also continues to innovate its core Mac desktop and laptop computers, all of which feature its OS X operating system, including the iMac all-in-one desktop and MacBook portable for the consumer and education markets, and the high-end Mac Pro and MacBook Pro for consumers and professionals involved in design and publishing. Apple scored a runaway hit with its digital music players (iPod) and online music store (iTunes). Its...