Aquarion Reviews

2 Reviews
Recommend to a friend
Approve of CEO
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Chuck Firlotte
2 Ratings
  • Not the place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Bridgeport, CT
    Former Employee - Administrative in Bridgeport, CT

    I worked at Aquarion full-time (more than 3 years)


    Good salaries; holiday parties; bonuses... all paid for by their water utility customers. If you're an IT wiz or appear to be, don't question company practice and a white male, you can make a lot of money and go far.


    Not the place to grow and little room for advancement. Meetings-driven workdays for employees allows for heavy inter-departmental interaction but poor follow-up on part of decision makers. For those who seek accomplishments and record of good performance, forget it....A type personalities and perfectionists have to check better judgement at the door in order to move ahead. Little opportunity to offer any real change as ALL decisions in this 300 person company are made at the very top by a very few.

    Senior leaders get ratepayers to pay for company benefits and top execs frequently uses company coffers for own personal gain in business, non-profit and water industry groups. Women are unfairly treated and some excellent female senior staffers have recently departed. Department heads are well educated but fear senior team and are afraid to challenge the status quo and think out of the box at the risk of reprisal and/or termination.

    Employees who look to shine can also appear threatening to veteran supervisors who are used to the backwards corporate culture. HR spends a lot of $$ on mid-senior level Good to Great programs but little has changed to allow mid-level and unionized workforce a true seat at the table. Most departments have been drastically reduced in size & employees find themselves performing multiple roles with little executive support or concern. Only department not cut has been IT which is SAP-driven and hires many consultants.

    Company was much better run when it was publicly owned and answered to shareholders.
    Now controlled by Australian based Macquarie Company and focused solely on rate cases to drive increases rather than infrastructural upgrades to benefit public and consumers. Employees feel regular pressure to tighten cost controls in interest of profit-driven parent company that looks to earn rate of return while compromising public interest. Makes for stressful workplace.

    Advice to ManagementAdvice

    Get rid of archaic thinking execs who focus more on their own bonuses and hire more knowledgeable water industry professionals who are truly committed to the public and industry.

    Challenge the executive team with new ideas and business models and work for the protection of the consumer while balancing the responsibility to parent business.

    Stop wasting time and money on meaningless leadership programs when the senior execs don't really care to improve corporate culture. While such programs sound nice, unless you follow through on recommendations made and don't penalize those who challenge the top's decisions, Aquarion is only fooling itself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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Additional Info

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Headquarters Bridgeport, CT
Size 150 to 499 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Oil, Gas, Energy & Utilities
Revenue Unknown / Non-Applicable per year

Aquarion keeps things flowing. Through its regulated utility subsidiaries, Aquarion distributes water to more than 180,000 homes and businesses (or about 580,000 people) in some 39 communities in Connecticut. It is one of the 10 largest investor-owned utilities in the US. The company's Aquarion Services unit provides contract management of municipal water and wastewater systems, along with engineering and management consulting services and consumer water line protection plans. In 2007 UK-based Kelda Group sold control of Aquarion to Australia's Macquarie Bank for... More

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