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Army and Air Force Exchange Reviews

245 Reviews
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Army and Air Force Exchange CEO & Director Thomas C. Shull
Thomas C. Shull
82 Ratings
  • Loved working for AAFES.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Fort Drum, NY
    Former Employee - Cashier in Fort Drum, NY

    I worked at Army and Air Force Exchange part-time (less than a year)


    Flexible schedule, easy job.


    Dealing with rude customers but that's every job.

    Positive Outlook
    No opinion of CEO

Army and Air Force Exchange Interviews

Updated Mar 16, 2015
Updated Mar 16, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Barista - Starbucks Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Army and Air Force Exchange.

    Interview Details

    I received a phone call after applying online for the position. The phone call was fairly brief, and I was invited for an interview at the HR department on base. The interviewer asked basic questions on how I would function in various customer/co-worker situations.

    Interview Questions
    • If you have an angry customer, how do you deal with this person?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

Army and Air Force Exchange Awards & Accolades

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America's Top Organizations for Multicultural Business Opportunities -- Top 25 Government Agencies,, 2012
Honorable Mention Best Companies for Latinas (Honorable Mention), LATINA Style, 2008
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Additional Info

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Headquarters Dallas, TX
Size 5000+ Employees
Founded 1895
Type Government
Industry Retail
Revenue $5 to $10 billion (USD) per year
Competitors Target, Kmart, Walmart

The Exchange, also known as the Army & Air Force Exchange Service, is a Department of Defense organization that provides tax-free shopping and services to an exclusive customer base of more than 12 million military members and their families. The Exchange is the 47th top retailer in the U.S. with more than 40,000 employees worldwide. We operate 3,700 facilities on military... More

Mission: Our vision is to be our customer's first choice.

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