Asurion – Why Work For Us?

For twenty years, Asurion has led the technology protection industry around the globe.  We help our customers use technology; we build digital applications to protect their privacy and provide security; and we replace lost, stolen, and damaged devices.  We do all this through our partnerships with the leading wireless companies, retailers and cable and satellite providers.  Their products, along with our services, give customers a truly unique experience and unmatched value.

Bottom line - we’re a technology company.  But we’re also an amazing group of people. When our customers call us, they talk to people with the patience and experience to genuinely help.  Our 15,000+ employees worldwide specialize in fulfilling the needs of more than 280 million consumers.  At Asurion, we foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that every team members has the opportunity to reach their full potential. Learn more about Asurion – Life’s Operating System at www.asurion.com.

At Asurion, we don't just redefine—we reinvent. We began by establishing a culture that rewards results and isn't confined by hierarchy. As a result we have achieved phenomenal growth. Today, this entrepreneurial spirit is as strong as ever. We foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that all our team members have the opportunity to reach their full potential.


Explore opporunities at:  https://www.asurion.com/about/careers/




We’re tech professionals. But our passion is for the people who use it.

On one hand, Asurion is a tech company with more bells and whistles, gadgets and cutting-edge technology than you can imagine. But we’re all about people. And it’s why we focus our collective philanthropic efforts on helping people- in a program called Compassion Forward. Through it, we support our own team members and those in our communities by partnering with charitable organizations that help kids through the power of education.


We know that life can be tough. Our Compassion Fund is another way we commit to each other; it’s how we acknowledge that we’re all in this together. Funded by Asurion people, the funds are available to coworkers who have a financial need due to a catastrophic or life altering event.

We keep your life running. We help get younger lives started.

The way we see it, all kids should have access to the educational opportunities that are the building blocks to successful lives. In the real world, things don’t always work that way. That’s why we work with organizations that are making a difference in the lives of students for the long term.

On a national level, our partners in these efforts are Teach for America and KIPP Academy. However, we also have partnerships with local organizations in each of our communities.

We take this commitment a step farther by supporting team members who volunteer their time or 
talents to organizations that fit our mission. In fact, we work to match Asurion people––with the
right skills and the right amount of time––with the needs of the communities in which we operate.

Life doesn’t come with directions. That’s why we’re here to help.

As part of our continuing commitment to the Compassion Forward mission, Asurion also gives direct financial support to charitable organizations that match our mission. financial support to charitable organizations that align with our mission.

Asurion Reviews

3.2
401 Reviews
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Recommend to a friend
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Kevin Taweel
38 Ratings
  • Helpful (1)

    Fast-paced, energizing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Nashville, TN
    Current Employee - Senior Manager in Nashville, TN

    I have been working at Asurion full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The work is fast-paced and ever-changing. There is an entrepreneurial feel about the company where managers allow employees to take charge of their work responsibilities as long as they are meeting their goals and KPIs.

    Cons

    The workload is pretty daunting. Receiving approval to increase headcout is an uphill battle... burn out is quite possible early on.

Asurion Interviews

Updated Apr 9, 2015

Interview Experience

Interview Experience

54%
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Getting an Interview

Getting an Interview

63%
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Interview Difficulty

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  1.  

    Analyst In Program Management Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3+ weeksinterviewed at Asurion (Nashville, TN).

    Interview

    Recruiter phone screen, Hiring manager phone screen, excel test, 4 hour long panel interviews on site, and a follow up phone interview. I interviewed with my hiring manager over a lunch they served me on site, and then I interviewed with members from my direct team, then members from teh department, I also enjoyed that they took me on an office tour before my interview started - its nice to get a good view of the culture! I was able to see that it is very relaxed and collaborative, which was a plus to me.

    Interview Questions

    • Behavioral based questions as well as technical questions about different formulas in excel and query types in SQL.   Answer Question

Asurion Awards & Accolades

Something missing? Add an award
Achievement in Customer Excellence (ACE) Award, Confirmit, 2014
Top 10 Coolest Companies to Work for in Nashville, OC Tanner Company, 2014
Pro Patria Award, Employer Support for the Guard and Reserve, 2013
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Additional Info

Website www.asurion.com
Headquarters Nashville, TN
Size 5000+ Employees
Founded 1994
Type Company - Private
Industry Telecommunications

For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure 280 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world.

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