Recent Updates
  • Asurion update
    13 days ago

    The Nashville Business Journal ranked Nashville's private companies by 2014 revenue. To view the top twenty and see which one tops the list click the link below. We'll give you a hint...we're #1!

  • Asurion update
    20 days ago

    Phoenix-area tech lovers and video gamers are invited to apply for more than 100 open positions at Asurion’s Phoenix support solutions center. Click the link below to read on:


Asurion – Why Work For Us?

For twenty years, Asurion has led the technology protection industry around the globe.  We help our customers use technology; we build digital applications to protect their privacy and provide security; and we replace lost, stolen, and damaged devices.  We do all this through our partnerships with the leading wireless companies, retailers and cable and satellite providers.  Their products, along with our services, give customers a truly unique experience and unmatched value.

Bottom line - we’re a technology company.  But we’re also an amazing group of people. When our customers call us, they talk to people with the patience and experience to genuinely help.  Our 16,000+ employees worldwide specialize in fulfilling the needs of more than 280 million consumers.  At Asurion, we foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that every team members has the opportunity to reach their full potential. Learn more about Asurion – Life’s Operating System at

At Asurion, we don't just redefine—we reinvent. We began by establishing a culture that rewards results and isn't confined by hierarchy. As a result we have achieved phenomenal growth. Today, this entrepreneurial spirit is as strong as ever. We foster a culture where our team members are encouraged daily to make a difference—for our clients, customers, and themselves. Our dynamic and rewarding environment ensures that all our team members have the opportunity to reach their full potential.

Explore opporunities at:

We’re tech professionals. But our passion is for the people who use it.

On one hand, Asurion is a tech company with more bells and whistles, gadgets and cutting-edge technology than you can imagine. But we’re all about people. And it’s why we focus our collective philanthropic efforts on helping people- in a program called Compassion Forward. Through it, we support our own team members and those in our communities by partnering with charitable organizations that help kids through the power of education.

We know that life can be tough. Our Compassion Fund is another way we commit to each other; it’s how we acknowledge that we’re all in this together. Funded by Asurion people, the funds are available to coworkers who have a financial need due to a catastrophic or life altering event.

We keep your life running. We help get younger lives started.

The way we see it, all kids should have access to the educational opportunities that are the building blocks to successful lives. In the real world, things don’t always work that way. That’s why we work with organizations that are making a difference in the lives of students for the long term.

On a national level, our partners in these efforts are Teach for America and KIPP Academy. However, we also have partnerships with local organizations in each of our communities.

We take this commitment a step farther by supporting team members who volunteer their time or 
talents to organizations that fit our mission. In fact, we work to match Asurion people––with the
right skills and the right amount of time––with the needs of the communities in which we operate.

Life doesn’t come with directions. That’s why we’re here to help.

As part of our continuing commitment to the Compassion Forward mission, Asurion also gives direct financial support to charitable organizations that match our mission. financial support to charitable organizations that align with our mission.

Asurion Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Kevin Taweel
112 Ratings
  • Customer Care Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Minnesota in Okolona, MS
    Current Employee - Minnesota in Okolona, MS
    Positive Outlook
    No opinion of CEO

    I have been working at Asurion full-time (Less than a year)


    Benefits, company culture, vendor accounts, discounts for ATT and Directv. On the job training, monthly meetings for your teams and town hall meetings for company.


    Too many changes, Inexperienced managers, did not like weekly coaching, attendance policy did not work not trying to really assist agents focused on pushing products.

    Advice to Management

    Make sure that workers are happy and have a good understanding of the job before trying to fire. ensure that all information is communicated properly and to ensure that front line management is happy.

Asurion Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Care Associate Interview

    Anonymous Employee in Henniker, NH
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 days. I interviewed at Asurion (Henniker, NH) in October 2015.


    It was a series of questions followed by an automated phone interview. I was asked various questions about previous employment and how I performed. They asked some things about what I would do in certain situations, to which I replied the best answer I could. They also asked a lot about my job descriptions.

    Interview Questions

    • What was something you did at a job where you weren't expected to do but did anyways?   1 Answer


    I didn't negotiatte anything. I applied for a position and got the position.

Asurion Awards & Accolades

Something missing? Add an award
Achievement in Customer Excellence (ACE) Award , Confirmit, 2014
Top 10 Coolest Companies to Work for in Nashville , OC Tanner Company, 2014
Best Places to Work - Middle Tennessee , The Tennessean, 2015
Pro Patria Award , Employer Support for the Guard and Reserve, 2013
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Additional Info

Headquarters Nashville, TN
Size 5001 to 10000 Employees
Founded 1994
Type Company - Private
Industry Telecommunications

For the past 20 years, Asurion has helped people across the globe balance the interdependency between life and technology. We partner with leading wireless companies, retailers, cable and satellite providers to ensure 280 million consumers’ devices and appliances stay online and on the job in this fast-moving, tech-driven world.

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