Automobile Association Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
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Bob Mackenzie
0 Ratings
  • A really great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Basingstoke, England (UK)
    Former Employee - Anonymous Employee in Basingstoke, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    A really great place to work, especially if you have a young family. The people are mostly lovely and the general feeling in Basingstoke I would say is almost like a small family business - clubs, quizzes, football tournaments, summer BBQs with live music. The staff have an amazing pride in a very prestigious and historic brand. I really enjoyed going in to work. There is also a very strong union who come in very useful now and again by threatening strike action.

    Cons

    Since there are many long-serving managers, promotion is hard to come by, it's generally earned by waiting around, which is a shame. Not very progressive - remote working hard to get approved. Recent flotation on the stock market has changed the atmosphere and an "old school" board has come in to transform the business, making redundancies, cutbacks and moving some roles to a small head office in London. These new guys seem pretty ruthless and inaccessible.

    Advice to Management

    I was there for a long time and the best 6 months were with Chris Jansen in charge - because he was all about IIP. IF you invest in your staff and give them the tools, they will work hard for you. (The CEO is not Edmund as listed above, it's currently Bob MacKenzie.)


Automobile Association Interviews

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  1.  

    Talent Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Automobile Association in May 2015.

    Interview

    I applied for a role at the time I didn't realise that it was a Recruitment Agency that the AA trusted to run their campaign for them. We arranged a telephone interview which started about 15 minutes late and I must say it was the worst and most aggressive telephone interview I have ever attended. I think the AA should think twice about hiring agencies to do their first round screening. I made my excuses and terminated the call. The caller couldn't describe the AA strategic goals and it was just a complete nightmare.

    Interview Questions

    • There were no difficult questions only an annoyed Recruiter who clearly doesn't understand the organisation.   Answer Question

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Additional Info

Unlock Profile
Website www.theaa.com
Headquarters Newcastle Upon Tyne, United Kingdom
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Private
Industry Construction, Repair & Maintenance
Revenue $100 to $500 million (USD) per year
Competitors RAC (UK), Kwik-Fit, Green Flag

Breakdowns build up business for The Automobile Association. Best known as the AA, the firm provides a variety of motoring services for some 15 million members in the UK, including roadside breakdown repair, driving lessons, inspections and car servicing. It has added auto insurance and financing to its list of products and services as well. One product separating AA from other motoring services competitors, such as Green Flag and RAC, is its satellite technology used to find the quickest route to a breakdown. The AA boasts that it rescued 1-in-10 drivers in 2008. In ... More

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