BAO Reviews

49 Reviews
49 Reviews
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Recommend to a friend
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James Higgins
28 Ratings

    Great place to gain experience and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative  in  Andover, MA
    Former Employee - Inside Sales Representative in Andover, MA

    I worked at BAO full-time for more than 5 years


    Great training and experience selling a variety of mostly IT products and services


    Sometimes guilty of micro managing.

    Advice to ManagementAdvice

    Trust your people a little more

    Neutral Outlook
    No opinion of CEO

BAO Interviews

Updated Jul 13, 2014
Updated Jul 13, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Inside Sales Representative Interview

    Anonymous Employee  in  Andover, MA
    Anonymous Employee in Andover, MA
    Application Details

    I applied online. The process took 2 weeks - interviewed at BAO in June 2014.

    Interview Details

    As a salesperson for the past 25 years I wasn't really sure what to expect when applying for this new position. I'm used to building and growing personal relationships with my clients. If that's what you want then this position is not for you. If you are an "order taker" then this job is not for you. Your one and only job is to simply get decision makers on the phone and set up appointments for BAO's client which you represent. The prospect on on the other end of the line is to believe you are from the client's office and not a call center.
         My first phone interview was with one of the team managers and was a typical "fact finding" call on both sides. The individual was very helpful and gave me the "green light" for the second phone interview with Henry Glickel, Manager of Talent Acquisition. I found this phone interview to be one of the best I have had with potential employers to date. It was obvious to me Henry was a true professional by the nature of his questions and the answers he provided of mine.
        The final step was an in person interview with the team leader I would be working with on a daily basis. This was about a 2 hour process. In addition to the typical question/ answer process I also was asked to provide a writing sample then create a word document of the sample. I also was given a script to review then get on the phone while the manager went into a different office and I did a live "pitch" so he could see/hear me on an actual mock call.
          The most helpful part to me was when I spent about 15 minutes hooked into a phone with one of the ISR's on the floor because after all, this is what I would be doing on a daily basis.
          Though BOA offers an exciting compensation and commission model, after running the numbers it was not going to work for me. Over time it appears one could make decent money but it takes a few years to get to those levels. I also like the fact that this is somewhat a nine to five job and you can leave the office behind when you walk out the door at the end of the day.

    Interview Questions
    Reasons for Declining

    This really was a perfect fit for me but my deciding factor for declining the offer was purely financial. I am currently employed and unless the base was higher then offered it was not going to work for my situation.

    Declined Offer
    Positive Experience
    Average Interview

BAO Awards & Accolades

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Additional Info

Headquarters Andover, MA
Size 150 to 499 Employees
Founded 1997
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable
Competitors Televerde

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