- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at BMO InvestorLine full-time (more than a year)RecommendsPositive OutlookNo opinion of CEORecommendsPositive OutlookNo opinion of CEO
You have the opportunity to make a decent year end salary when you factor in the sales bonus and year end incentive. You are really rewarded well for your performance. The benefits such as vacation time is very generous. Few other companies are able to offer the support if you are disabled, sick, or have financial hardship.
Working in a call center environment can be stressful as you have pressures to meet your targets. I don't see this actually as a Con if you succeed, you are well. Also, managers are reasonable if you are not meeting, you are giving chances to improve. Starting out a call center anywhere is difficult, but you might as well grind it out before finding your true career path
Advice to Management
Listen to your employees feedback more even if it is hard to swallow. People at the front line deal with customer frustrations over policies and procedures all the time. Passing on your feedback seems to go no where. Don't be afraid of changes or at least let us know why we can't do something to make things easier, faster, better. It really shows that we are working for a 200 year old bank because the response to change is always conservative. We have old clients with old money and one day they are going to die. When all the young people take over, they will be unhappy with all the manual processes that banks (all banks are afraid of spending money on tech) love to implement.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
I applied through college or university. The process took 4 weeks – interviewed at BMO InvestorLine in June 2014.
It's a telephone interview conducted by third party. The question and answers will be recorded for review by hiring manager. It will take one week to make the decision whether you are chosen to have a face to face interview. Because it's a third party, the interviewer hasn't the decision power, so try to answer the question clearly and completely.
- How to show your loyalty to your employer. Answer Question
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